ClearRules
INSTAGRAM / FACEBOOK

Where to get help

Choose your problem to see where to get help and what to prepare.

Report a violation

Contact options found: 2

Forms open on Meta’s sites. Some require login or an eligible account. Acceptance and outcomes are not guaranteed.

InstagramIn the app

Request a review of a removed post

The notice refers to community rules, not a copyright claim.

Requires account access and an available review option.

How to contact them and what to prepare

Have these ready

The notice, post URL or ID, and a short explanation of its context.

What to do

  1. Open the removal notice. On Instagram, also check Account Status; on Facebook, check profile status or Support Inbox.
  2. Choose the specific post and request review if available. Explain any context the first review may have missed.
Open Meta’s instructions

www.facebook.com · New tab

If it does not work

If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.

Example message

Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.

Edit directly here. Changes are not saved after you close the page.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
InstagramThrough your Meta notice

Appeal a copyright removal

The notice says a rights owner reported your post.

Use the instructions in your own notice. A form for reporting someone else’s content is not suitable.

How to contact them and what to prepare

Have these ready

Report reference, removed content URL and your licence or other evidence of permitted use.

What to do

  1. Open Meta’s removal email or notice and find the appeal instructions it contains.
  2. Explain your basis for use and provide evidence. A DMCA counter-notice is a separate legal process; do not choose it simply as a way to unlock an account.
Open Meta’s instructions

help.instagram.com · New tab

If it does not work

If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
How we select forms and email addresses

This directory contains 28 contact routes. It is not a complete list of every Meta form: some only appear inside specific accounts. We check purpose against official pages and show review limits on each card. A published Meta email address does not handle every type of issue.

Messages from security@mail.instagram.com may be security notifications. That does not make the address a general support inbox. We do not add addresses from unofficial lists without a confirmed purpose.

Contact ClearRules

Found an error or a broken link, or have an idea for an improvement? Email us.

contact@clearrules.social

Do not send passwords, login codes, 2FA secret keys or photos of documents. This is the ClearRules project’s email address, not Instagram or Facebook support.