What do you need help with?
Instagram and Facebook. Choose your question and find a first step.
New answers to everyday questions
The ClearRules column
One screen does not choose for everyone
Instagram on television raises a useful question: are people choosing something together, or watching one person's recommendations at a greater distance?
Read the columnYou might recognise these situations
Open the full libraryForgot your password? Start here
Your new phone asks for a password you cannot remember. Start with recovery before creating another profile.
Source partly reviewedExplore topicPosting ruleSomeone else’s photo
Does crediting the photographer give you permission to post their photo?
Source partly reviewedExplore topicPosting ruleMusic in an ad
The song is available in the app. Can your business advertise with it?
Source partly reviewedExplore topicPractical guideA post was removed. What should you write?
Prepare a clear request to review the decision.
Based on Meta’s materialExplore topicPractical guideYour account was hacked and the email changed
Where to start when someone else has changed your details.
Based on Meta’s materialExplore topicPrivacy and securityPrivate Instagram: who can see my photos?
What changes when you go private, and why your existing followers still matter.
Source partly reviewedExplore topic02 / LET’S MAKE IT PRACTICAL
Here’s the post. Here’s what to do.
A specific post, a clear explanation and a practical next step. So you know what to change.
Can you post it?
Can I post someone else’s photo if I credit them?
You download a beach photo and post it on your travel agency’s account: “Wish you were here? Book a trip with us. Photo: @photographer.” You haven’t obtained permission.
Credit doesn’t grant permission. You need the rights holder’s permission, an appropriate licence or an applicable exception.
Ask the rights holder: “Can we use this photo in a post promoting our travel agency’s trips? We also plan to run the post as an ad.” Save the agreed terms. Without permission, choose your own photo or one with a suitable licence.
Examples are made up to explain the guidance. Meta decides individual account and content cases.
Learn through short examples
Short lessons and practice questions with explanations. Start with the topic you need today.