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Where to get help in your country

Choose your country and what you need help with. See relevant organisations, requirements and next steps.

Your connection to the country matters, not your account language. Individual bodies have additional requirements.

Start with your country

Choose your country, then the issue you need to resolve. We do not infer your country from language or device location.

Does every country have an account-recovery route?

We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.

The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.

How to use this directory

Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.

Each card shows when its sources were researched. No real complaints were submitted.

Country and topic appear in the page address. Do not upload documents, passwords or codes here.

Countries in the directory · 78