A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
Check Track Your Appeal. Submitting does not mean the Board will select the case.
For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.
Kenya ODPC: an individual complaint about infringement of personal-data rights, including misuse, inaccurate data or a data-access problem.
Use File a Complaint for a data subject. Report a Data Breach is the separate controller/processor notification route under section 43. A blocked Instagram/Facebook account alone does not prove a data violation. ODPC admission, territorial applicability and any remedy require individual assessment.
What to do
Separate the alleged data infringement from a moderation or login dispute. Explain your connection to Kenya, the organisation involved and the specific remedy sought; include earlier correspondence rather than claiming it exists.
Follow File a Complaint to the official CIE form. Choose self or representative; the public form provides for representative authorisation and email verification using a six-digit code. We did not request or test a code.
The form requests ID/passport details and identity uploads: both sides of the ID or the passport identification page. Listed file types include PDF, JPG, PNG and JPEG. Verify the official domain and current requirements before supplying these yourself.
Add respondent details, dates, the complaint, harm/urgency, desired remedy and evidence. The anonymity option concerns disclosure to the respondent, not absence of identification in the portal. The regulations also provide for anonymous complaints; ask ODPC about a suitable alternative where confidentiality is essential.
Preview the information before submitting and retain the receipt if provided. The form’s verification, uploads and submission were not tested. If you cannot complete it, use the complaint email expressly listed in the official FAQ.
Kenya ODPC: an individual complaint about infringement of personal-data rights, including misuse, inaccurate data or a data-access problem.
Kenya: ask CAK to assess a paid-service, purchase or unfair-selling dispute involving misleading representations or unconscionable conduct under Part VI of the Competition Act. Identify the supplier, the transaction and the remedy sought.
Establish the Kenyan connection. Section 6 can cover overseas conduct involving supply into or within Kenya; cross-border acceptance and enforcement still need individual assessment. The consumer definition excludes resale and production/manufacturing inputs, but is not limited to private individuals: companies can qualify, and section 57 also addresses unconscionable business transactions. Do not assume every advertising or business-account dispute qualifies. For a social-media purchase, identify the actual seller; using Facebook or Instagram does not by itself make Meta the supplier. This is not a general account-suspension appeal or an account-recovery guarantee.
What to do
Identify the supplier and Kenyan connection. Try to resolve the transaction dispute with the supplier and retain dated evidence.
Complete the consumer complaint form and relevant attachments. Use the official filing instructions for the portal or an offline channel; state the remedy sought.
Retain receipt confirmation and the reference, answer information requests and track progress. Check any formal decision and appeal instructions promptly.
Use this route for a concrete transaction or unfair-selling problem, not a bare account-restoration request. Identify the actual supplier and Kenyan connection. Supplier-first contact is encouraged; foreign suppliers and business purchases require individual assessment.
Official court guidance for eligible Kenyan civil or commercial money claims up to KES 1,000,000. A paid platform-service claim needs separate legal-basis, jurisdiction and defendant checks.
A monetary-claim court, not a general moderation-review body. Defamation and other excluded subject matter must use an appropriate different court. No verified account-reinstatement-specific remedy; does not guarantee account recovery or payment.
What to do
The authority appears in an official directory. We have not fully reviewed its local form or submission requirements. Use this link to find the authority; we have not confirmed that you can submit a complaint through it.
Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.
Check the eligible subject, KES 1,000,000 limit, competent local court, actual defendant and valid service, especially abroad. Defamation and other excluded matters need another route. Do not duplicate a pending or decided case. A defendant’s consent is not required for a valid claim.
StopNCII.orgInternational service · specific conditions
Help limit intimate-image sharing
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.
Official court guidance for eligible Kenyan civil or commercial money claims up to KES 1,000,000. A paid platform-service claim needs separate legal-basis, jurisdiction and defendant checks.
A monetary-claim court, not a general moderation-review body. Defamation and other excluded subject matter must use an appropriate different court. No verified account-reinstatement-specific remedy; does not guarantee account recovery or payment.
What to do
The authority appears in an official directory. We have not fully reviewed its local form or submission requirements. Use this link to find the authority; we have not confirmed that you can submit a complaint through it.
Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.
Check the eligible subject, KES 1,000,000 limit, competent local court, actual defendant and valid service, especially abroad. Defamation and other excluded matters need another route. Do not duplicate a pending or decided case. A defendant’s consent is not required for a valid claim.
Your connection to the country matters, not your account language. Individual bodies have additional requirements.
Kenya · Appeal an account restriction
All options by goal
Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.
No confirmed process outside Meta has been found for this situation
This does not mean you have no rights or other remedies. Our country directory has no confirmed route for this particular issue. Start with the available Meta process, or choose another issue if it also applies to you.
Does every country have an account-recovery route?
We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.
The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.
How to use this directory
Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.
Each card shows when its sources were researched. No real complaints were submitted.
Country and topic appear in the page address. Do not upload documents, passwords or codes here.