A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
Check Track Your Appeal. Submitting does not mean the Board will select the case.
For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.
This route concerns data rights. Being unable to log in does not by itself prove a breach: this is not an account-recovery service. Investigations and remedies depend on local law.
What to do
Describe the specific data issue. For access requests, first ask Meta for the data and keep a copy of your request.
Check local deadlines and requirements. Attach your request and reply, and explain which data rights were affected.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
In eServices choose POPIA Complaints. PAIA is a separate records-access process with its own conditions; do not choose a form just because it looks similar.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
What to do
Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
Contact the supplier first. CGSO screens jurisdiction and excludes disputes older than three years or already before a court, regulator or other ombudsman. Consumer help is free, but its recommendation is not binding. Keep the outcome for a possible NCC complaint.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
What to do
Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
NCC accepts complaints under the Consumer Protection Act through eServices. Register and provide details of the supplier, purchase and previous attempts to resolve the issue. Include any CGSO outcome. Jurisdiction over your Meta dispute must be assessed separately.
StopNCII.orgInternational service · specific conditions
Help limit intimate-image sharing
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.
Small claims often concern monetary claims. The court may not have power to order account restoration. Consider fees, costs, deadlines, contract terms and local rules.
What to do
Read your region’s court rules. Check jurisdiction, claim limits and available remedies.
Identify the correct defendant and service procedure. Prepare a timeline, evidence and an amount based on documented losses.
Check required pre-action steps and fees. Use the court’s own form; this guide is not a court filing.
From 1 August 2026, the Small Claims Court limit is R 30,000. Individuals may sue; organisations may not. Usually serve a demand and wait 14 days. Clerk assistance is free, but sheriff service can cost. Specific performance without alternative damages is generally excluded; check any foreign defendant.
Your connection to the country matters, not your account language. Individual bodies have additional requirements.
South Africa · Appeal an account restriction
All options by goal
Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.
No confirmed process outside Meta has been found for this situation
This does not mean you have no rights or other remedies. Our country directory has no confirmed route for this particular issue. Start with the available Meta process, or choose another issue if it also applies to you.
Does every country have an account-recovery route?
We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.
The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.
How to use this directory
Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.
Each card shows when its sources were researched. No real complaints were submitted.
Country and topic appear in the page address. Do not upload documents, passwords or codes here.