Forms open on Meta’s sites. Some require login or an eligible account. Acceptance and outcomes are not guaranteed.
InstagramAccount recovery
Recover Instagram access
Your email or password was changed without your permission, or you cannot log in as usual.
You can start while logged out. Verification options depend on the account.
How to contact them and what to prepare
Have these ready
Your username or profile URL, when the problem started and a screenshot of the message. Do not include passwords or one-time codes in a support message.
What to do
Open the recovery page and select why you cannot access the account.
Identify your account and use an available verification method. Extra options appear only if Instagram offers them.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
Someone accessed your account, changed details or acted as you.
Start on a device you have used to log in before.
How to contact them and what to prepare
Have these ready
Your username or profile URL, when the problem started and a screenshot of the message. Do not include passwords or one-time codes in a support message.
What to do
Open facebook.com/hacked on a familiar device.
Find your account and complete the offered checks. After recovery, review contact details and active sessions.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . We read the official Help page.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
You forgot your password or cannot find your account when logging in.
An account lookup page; no prior login needed.
How to contact them and what to prepare
Have these ready
Your username or profile URL, when the problem started and a screenshot of the message. Do not include passwords or one-time codes in a support message.
What to do
Enter an email address or phone number linked to the account.
Choose your profile and an available recovery method. If you cannot use the contacts, follow the alternatives Facebook offers.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
The login screen says your account is suspended or disabled.
Through the affected account, if a review is available.
How to contact them and what to prepare
Have these ready
Your username or profile URL, when the problem started and a screenshot of the message. Do not include passwords or one-time codes in a support message.
What to do
Log in to the affected account and read the notice, including any appeal deadline.
If Appeal or Request review is shown, select it and complete the fields. Submit identity evidence only through the official process.
Save the submission confirmation. If there is no button, read the Help page below for available options and their limits. It is not a universal appeal form for every account.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
The login screen says your account is suspended or disabled.
Through the affected account, if a review is available.
How to contact them and what to prepare
Have these ready
Your username or profile URL, when the problem started and a screenshot of the message. Do not include passwords or one-time codes in a support message.
What to do
Log in to the affected account and read the notice, including any appeal deadline.
If Appeal or Request review is shown, select it and complete the fields. Submit identity evidence only through the official process.
Save the submission confirmation. If there is no button, read the Help page below for available options and their limits. It is not a universal appeal form for every account.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
Someone posted your photos, videos or other work without permission.
For the rights owner or their authorised representative. Login may be required.
How to contact them and what to prepare
Have these ready
Direct URLs of the reported posts, your original work or trademark details, a reply contact and your authority to act for the rights owner.
What to do
Identify your rights and the original work or registration. Add links to the specific content.
Read the declarations before submitting. Contact details from the report may be shared with the person who posted the content. Keep the reference number.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Meta limited automated viewing when opened. Submission was not tested. Availability for your account and an outcome are not guaranteed.
Someone posted your photos, videos or other work without permission.
For the rights owner or their authorised representative. Login may be required.
How to contact them and what to prepare
Have these ready
Direct URLs of the reported posts, your original work or trademark details, a reply contact and your authority to act for the rights owner.
What to do
Identify your rights and the original work or registration. Add links to the specific content.
Read the declarations before submitting. Contact details from the report may be shared with the person who posted the content. Keep the reference number.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
The page asked us to sign in or restricted access. Submission was not tested. Availability for your account and an outcome are not guaranteed.
Content infringes your trademark rights. Mentioning a brand alone does not prove infringement.
For the rights owner or their authorised representative. Login may be required.
How to contact them and what to prepare
Have these ready
Direct URLs of the reported posts, your original work or trademark details, a reply contact and your authority to act for the rights owner.
What to do
Identify your rights and the original work or registration. Add links to the specific content.
Read the declarations before submitting. Contact details from the report may be shared with the person who posted the content. Keep the reference number.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Meta limited automated viewing when opened. Submission was not tested. Availability for your account and an outcome are not guaranteed.
Content infringes your trademark rights. Mentioning a brand alone does not prove infringement.
For the rights owner or their authorised representative. Login may be required.
How to contact them and what to prepare
Have these ready
Direct URLs of the reported posts, your original work or trademark details, a reply contact and your authority to act for the rights owner.
What to do
Identify your rights and the original work or registration. Add links to the specific content.
Read the declarations before submitting. Contact details from the report may be shared with the person who posted the content. Keep the reference number.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
The page asked us to sign in or restricted access. Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Meta limited automated viewing when opened. Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
The page asked us to sign in or restricted access. Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Meta limited automated viewing when opened. Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
The page asked us to sign in or restricted access. Submission was not tested. Availability for your account and an outcome are not guaranteed.
Support with an existing Meta Verified subscription
You already have an active subscription and can access its support section.
For the eligible subscribed account. Buying a subscription does not guarantee recovery of another profile.
How to contact them and what to prepare
Have these ready
Your username or profile URL, when the problem started and a screenshot of the message. Do not include passwords or one-time codes in a support message.
What to do
Open Meta Verified and its support section in the subscribed account. Choose your issue and an offered contact method.
Describe your case and previous attempts. Keep the case number and continue in that thread.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
The page asked us to sign in or restricted access. Submission was not tested. Availability for your account and an outcome are not guaranteed.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Example message
Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.
Edit directly here. Changes are not saved after you close the page.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
The notice says a rights owner reported your post.
Use the instructions in your own notice. A form for reporting someone else’s content is not suitable.
How to contact them and what to prepare
Have these ready
Report reference, removed content URL and your licence or other evidence of permitted use.
What to do
Open Meta’s removal email or notice and find the appeal instructions it contains.
Explain your basis for use and provide evidence. A DMCA counter-notice is a separate legal process; do not choose it simply as a way to unlock an account.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
The notice says a rights owner reported your post.
Use the instructions in your own notice. A form for reporting someone else’s content is not suitable.
How to contact them and what to prepare
Have these ready
Report reference, removed content URL and your licence or other evidence of permitted use.
What to do
Open Meta’s removal email or notice and find the appeal instructions it contains.
Explain your basis for use and provide evidence. A DMCA counter-notice is a separate legal process; do not choose it simply as a way to unlock an account.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . We read the official Help page.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Source and what we checked
Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.
Source and what we checked
Purpose of this contact option checked: . We read the official Help page.
Submission was not tested. Availability for your account and an outcome are not guaranteed.
This directory contains 28 contact routes. It is not a complete list of every Meta form: some only appear inside specific accounts. We check purpose against official pages and show review limits on each card. A published Meta email address does not handle every type of issue.
Messages from security@mail.instagram.com may be security notifications. That does not make the address a general support inbox. We do not add addresses from unofficial lists without a confirmed purpose.
Contact ClearRules
Found an error or a broken link, or have an idea for an improvement? Email us.
Do not send passwords, login codes, 2FA secret keys or photos of documents. This is the ClearRules project’s email address, not Instagram or Facebook support.