Access or protect personal data (1)
- PRODHab — Protección de derechosRegional route · check eligibility
Costa Rica: ask PRODHab to protect personal-data rights. The official form distinguishes an order to delete, correct, add or clarify data or stop its transfer/dissemination from a request for a sanctions procedure. Choose the remedy that matches the facts.
The regulation covers processing with effects in Costa Rica or where Costa Rican law applies through a contract or international law. Nationality alone is not the test. Exclusively internal, personal or domestic databases not commercialised are excluded. A platform dispute needs an actual data-protection issue and an identifiable respondent; selecting Costa Rica does not establish jurisdiction. No account restoration or compensation is promised.
What to do
- Use the current official form. Give your name, identification number, exact address and contact details; identify the database owner/controller; number the facts, identify the disputed data, attach evidence and state a precise remedy. Provide notification details and the respondent’s exact physical address for personal service. For a previous rights request, attach it, its receipt and any reply where relevant. The form asks for one original, a complete copy for each respondent and a receipt copy; it does not expressly require an identity-document copy.
- Sign the completed form and submit it with evidence at PRODHab, Mall San Pedro, Ofimall Centro Ejecutivo, 6th floor, San Pedro de Montes de Oca, or send the documents through Correos de Costa Rica. Email to denuncias@prodhab.go.cr requires a digital signature OR a signature authenticated by a lawyer or notary with the applicable legal stamps. A typed name or ordinary unsigned email is not established as sufficient. Ask 2234-0189 if unsure. Public instructions and the downloadable form were read; delivery and submission were not tested.
- Save a full copy, delivery evidence, case reference and every notification. Allegations and supporting material may reach the respondent during the procedure; do not assume anonymity or confidentiality from it. PRODHab may order suppression, correction, addition, clarification or prevention of transfer/dissemination under law article 26. Sanctions are a separate procedure and are not personal compensation. If a prior request cannot be documented, regulation article 61 provides sworn-declaration/notarial evidence options; ask how they apply rather than inventing a receipt.
If PRODHab requests correction of an incomplete complaint, regulation article 62 gives ten working days from the day after receipt of the notice; failure can lead to inadmissibility and archiving. A final decision has a separate reconsideration period of the third working day after notification under article 71. Read the actual notice immediately; these are not the initial filing deadline.
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