All guidesPrivacy and security
InstagramPrivacy and security

Someone on Instagram, Facebook or Messenger offers me a commission to receive payments and send them on. What if money has already arrived?

A ClearRules guidePublished: How we prepare guides

The short answer

Treat this as a serious warning, even if it is called payroll, charity work or helping a partner. A money mule moves criminal proceeds for someone else, sometimes without knowing their origin. The concern is being used as a payment intermediary, not just losing your own money. Stop participating and independently contact the bank or payment service. A convincing profile, contract image or small successful payout does not establish legitimacy.

What this answer is based on

What to do

Prepare a private timeline: first contact, promised role, instructions, amounts, dates, transaction references and what you actually sent. Save original messages and profile links. Share relevant records through verified official channels, not public posts or people offering recovery for a fee.

  1. Stop new transfers, withdrawals and conversions for the contact. Do not spend remaining funds, take your “commission” or make a separate refund to an account they nominate. Do not open another account or recruit a friend. End communication; save existing evidence without negotiating or accepting a final “cleanup” transfer.
  2. Contact the bank or payment service promptly using its official app, a known statement or an independently checked website. Explain the receive-and-forward arrangement, identify incoming and outgoing transactions and say whether you shared account access. Ask what can be stopped, how remaining funds should be handled and what protection they recommend. Follow verified instructions rather than moving funds yourself. Ask for a case reference; completed transfers may not be reversible.
  3. Preserve messages, the job advert, profile links, payment records and instructions, then contact the appropriate police or fraud-reporting authority where you are. In the United States, the FBI directs money-mule scam reports to ic3.gov. A platform report is separate from notifying the bank and law enforcement. Get qualified local legal advice, particularly if funds already passed through your account. If the recruiter threatens immediate harm, seek local emergency help.

The situation

Illustrative example

A Facebook “remote assistant” recruiter asks you to accept customer payments into your personal account, keep 10% and send the rest to a crypto wallet. A first deposit appears before you have checked the employer.

The situation and an improvement

What causes the issue

Forward one last payment to “close the job” or send the balance to a supposed victim who messages you.

A more accurate version

Stop moving money, let the financial provider direct handling of the balance and keep a clear record for official help.

More examples

Only an offer, no money received

An Instagram recruiter wants account details before explaining the work.

What to do

Decline the transfer role and do not supply account access or open an account for them. Keep the offer; you do not need a test payment to investigate it.

An online partner says their salary is blocked

Someone you know only through Messenger asks you to receive money from strangers and send it overseas.

What to do

Treat the payment arrangement as the risk even if the relationship feels real. Affection and urgency are not reasons to proceed. If money arrived, contact your provider and follow the same steps.

What this answer is based on

US Department of Justice · Money Mule Initiativewww.justice.govFBI · Money Mules (United States)
Primary source readReview details

Source reviewed:

We read the official source listed for this topic. Other Meta rules are reviewed separately.

Full public US DOJ and FBI guidance was read on 12 November 2026. US reporting routes and legal warnings are labeled accordingly; this is not worldwide legal advice. Recordkeeping, independent contact checks and questions for the bank are ClearRules precautions. No account, transaction, Meta reporting interface or complaint submission was tested. Recovery, immunity and outcomes are not guaranteed.

Report an inaccuracy

Include the guide link, language and wording that needs checking. Add an official source link if you have one. Do not send passwords, login codes or photos of identity documents.

Examples are made up to explain the guidance. Meta decides individual account and content cases.

Sources and related topicsPolicy Graph · Demo in development