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- Contact Meta
Recover Instagram access
Your email or password was changed without your permission, or you cannot log in as usual.
- Contact Meta
Support with an existing Meta Verified subscription
You already have an active subscription and can access its support section.
- Practical guide
A reset email arrived, but I did not request it
Is this a hack or just a request? Check your account without rushing.
Source partly reviewed - Practical guide
Your account was hacked and the email changed
Where to start when someone else has changed your details.
Based on Meta’s material - Practical guide
Someone is pretending to be me on Instagram
Choose the right route for a copied profile, an account takeover, or a genuine intellectual-property complaint.
Based on Meta’s material - Practical guide
My Instagram post or story has disappeared
Work out whether content was archived, deleted, removed by Meta, or is simply unavailable to the viewer.
Based on Meta’s material - Practical guide
I don't recognize a Meta ad charge
Trace the transaction, distinguish a pending hold from a charge, and respond to suspected unauthorized spending.
Based on Meta’s material - Practical guide
Can Meta Verified help with my account?
Understand subscription support and its limits before relying on it for a lost or disabled account.
Based on Meta’s material - Practical guide
“Support” asks for your login code
A message threatens suspension and demands an urgent account check.
Based on Meta’s material - Practical guide
Passkey missing or not working
A missing key, a mismatch or a device-unlock prompt.
Based on Meta’s material