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What to do with the account of someone who has died

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Choose the outcome before opening a request. Memorialization preserves a profile as a place of remembrance; removal asks for the account to be deleted. Facebook also has a limited legacy-contact role. None of these automatically gives you the person’s login or private messages. Check the rules for the specific platform and your role.

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This helps you choose a next step. Look for the reason for a restriction in the Instagram or Facebook notice.