ClearRules
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YOUR NEXT STEP

There is a notice with a reason

What to do now

Which platform?

  1. Open the removal notice. Also check Account Status and Support Requests for the entry about that post.

  2. Compare the stated reason with your post. If you believe the decision is mistaken, use the available review option and explain why the reason does not fit the content.

  3. Keep the post, notice and review confirmation. For a copyright notice, follow the separate instructions in that notice.

Have ready: The notice, post URL or ID, and a short explanation of its context.

Open the official guidance

Opens www.facebook.com · New tab

Example message

Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.

Edit directly here. Changes are not saved after you close the page.

If this step did not help

If there is no review button, read the full notice and the official guidance below. A further review depends on the decision. A missing post without a notice does not establish what happened.

What else you can do

Choose an option that fits your circumstances.

Send a bug report

A button is broken, a screen freezes or a feature fails.

Requires access to the app menu. A bug report is not an appeal.

How to contact them and what to prepare

Have these ready

A screenshot, device model, app version and the steps that trigger the error.

What to do

  1. Open your profile, the menu, Help, then Report a problem.
  2. Explain how to reproduce the issue and add a screenshot. Remove passwords, codes and other people’s personal details.
Open Meta’s instructions

www.facebook.com · New tab

If it does not work

If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.

Example message

Replace the prompts in brackets with the facts of your case. Use the text in a description field or chat, if available. ClearRules does not send anything.

Edit directly here. Changes are not saved after you close the page.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
All contact options for this situation
An everyday example

“My mug-making video was removed as spam. I filmed it myself; it has no links or adverts.” If an explanation is requested, give those facts and identify the video.

Buttons and available options may vary. Follow the message shown in your account.

More about your situation
Practical guideInstagram

A post was removed. What should you write?

Prepare a clear request to review the decision.

Based on Meta’s materialExplore topic
Choose another situationOpen the full library
Know the issue? Find a form or contact

This helps you choose a next step. Look for the reason for a restriction in the Instagram or Facebook notice.