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YOUR NEXT STEP

I cannot sign in, but there is no suspension notice

Start here

Start with what you see: an incorrect password, a missing code or a blank screen? Without a notice, do not assume a suspension. Choose the relevant guide below.

Step-by-step guidance
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Forgot your password? Start here

Your new phone asks for a password you cannot remember. Start with recovery before creating another profile.

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The sign-in email or text has not arrived

You tapped Send, but nothing appeared. Check this before requesting another message.

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Know the issue? Find a form or contact

This helps you choose a next step. Look for the reason for a restriction in the Instagram or Facebook notice.