ClearRules
INSTAGRAM / FACEBOOK

Where to get help

Choose your problem to see where to get help and what to prepare.

Report a violation

Contact options found: 1

Forms open on Meta’s sites. Some require login or an eligible account. Acceptance and outcomes are not guaranteed.

InstagramIn the app

Report an Instagram message

A DM contains a suspicious link, a threat or a fake support message.

For a message you can access in the Instagram app.

How to contact them and what to prepare

Have these ready

The message and sender’s username. If you need to preserve a threat, do so before deleting the conversation.

What to do

  1. Open the conversation and press and hold the specific message.
  2. Tap Report and choose the matching reason. Do not open a suspicious link to test it.
Open Meta’s instructions

m.facebook.com · New tab

If it does not work

If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
How we select forms and email addresses

This directory contains 28 contact routes. It is not a complete list of every Meta form: some only appear inside specific accounts. We check purpose against official pages and show review limits on each card. A published Meta email address does not handle every type of issue.

Messages from security@mail.instagram.com may be security notifications. That does not make the address a general support inbox. We do not add addresses from unofficial lists without a confirmed purpose.

Contact ClearRules

Found an error or a broken link, or have an idea for an improvement? Email us.

contact@clearrules.social

Do not send passwords, login codes, 2FA secret keys or photos of documents. This is the ClearRules project’s email address, not Instagram or Facebook support.