ClearRules
INSTAGRAM / FACEBOOK

Where to get help

Choose your problem to see where to get help and what to prepare.

Report a violation

Contact options found: 3

Forms open on Meta’s sites. Some require login or an eligible account. Acceptance and outcomes are not guaranteed.

InstagramMeta form

Report content that breaks the rules

You need to report someone else’s post, for example threats or harassment.

For reporting content. Not for recovering your own account.

How to contact them and what to prepare

Have these ready

The specific post URL, what happened and why you are reporting it.

What to do

  1. Choose the reason that matches the post and include its URL.
  2. Include only relevant facts. If logged in to the app, you can also open the post menu and select Report.
Open the form

help.instagram.com · New tab

If it does not work

If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Meta limited automated viewing when opened. Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
InstagramMeta form

Report a privacy violation

Content on Instagram affects your privacy.

Eligibility depends on who is shown, age and country. Select your actual circumstances in the form.

How to contact them and what to prepare

Have these ready

The content URL and whose privacy is affected.

What to do

  1. Open the form and state whether you are reporting for yourself or someone else.
  2. Complete the fields for your situation. If the form does not apply, report the post using the relevant reason.
Open the form

help.instagram.com · New tab

If it does not work

If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
InstagramIn the app

Report an Instagram message

A DM contains a suspicious link, a threat or a fake support message.

For a message you can access in the Instagram app.

How to contact them and what to prepare

Have these ready

The message and sender’s username. If you need to preserve a threat, do so before deleting the conversation.

What to do

  1. Open the conversation and press and hold the specific message.
  2. Tap Report and choose the matching reason. Do not open a suspicious link to test it.
Open Meta’s instructions

m.facebook.com · New tab

If it does not work

If the button is missing, save the exact notice and check the same account in the app and a browser. Use Report a problem for a broken interface; it does not replace an appeal.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
How we select forms and email addresses

This directory contains 28 contact routes. It is not a complete list of every Meta form: some only appear inside specific accounts. We check purpose against official pages and show review limits on each card. A published Meta email address does not handle every type of issue.

Messages from security@mail.instagram.com may be security notifications. That does not make the address a general support inbox. We do not add addresses from unofficial lists without a confirmed purpose.

Contact ClearRules

Found an error or a broken link, or have an idea for an improvement? Email us.

contact@clearrules.social

Do not send passwords, login codes, 2FA secret keys or photos of documents. This is the ClearRules project’s email address, not Instagram or Facebook support.