ClearRules
INSTAGRAM / FACEBOOK

Where to get help

Choose your problem to see where to get help and what to prepare.

Report a violation

Contact options found: 3

Forms open on Meta’s sites. Some require login or an eligible account. Acceptance and outcomes are not guaranteed.

InstagramMeta form

Report misuse of your trademark

Content infringes your trademark rights. Mentioning a brand alone does not prove infringement.

For the rights owner or their authorised representative. Login may be required.

How to contact them and what to prepare

Have these ready

Direct URLs of the reported posts, your original work or trademark details, a reply contact and your authority to act for the rights owner.

What to do

  1. Identify your rights and the original work or registration. Add links to the specific content.
  2. Read the declarations before submitting. Contact details from the report may be shared with the person who posted the content. Keep the reference number.
Open the form

help.instagram.com · New tab

If it does not work

If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Meta limited automated viewing when opened. Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
FacebookMeta form

Report misuse of your trademark

Content infringes your trademark rights. Mentioning a brand alone does not prove infringement.

For the rights owner or their authorised representative. Login may be required.

How to contact them and what to prepare

Have these ready

Direct URLs of the reported posts, your original work or trademark details, a reply contact and your authority to act for the rights owner.

What to do

  1. Identify your rights and the original work or registration. Add links to the specific content.
  2. Read the declarations before submitting. Contact details from the report may be shared with the person who posted the content. Keep the reference number.
Open the form

www.facebook.com · New tab

If it does not work

If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

The page asked us to sign in or restricted access. Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
InstagramMeta form

Withdraw your own intellectual property report

You submitted a report and want to withdraw it, for example after resolving the issue with the creator.

Only for the reporting party or their authorised representative.

How to contact them and what to prepare

Have these ready

The original report number and the contact used to submit it.

What to do

  1. Find the confirmation of your original report.
  2. Identify the report in the retraction form and complete the reporter checks. Do not impersonate another reporter to withdraw their complaint.
Open the form

help.instagram.com · New tab

If it does not work

If asked to sign in, use your own account. If the form is unavailable, use the official Help page below to find an available route. An unavailable form does not mean your report was submitted.

Source and what we checked

Purpose of this contact option checked: . An official page excerpt was available in search; the full text was not reviewed.

Submission was not tested. Availability for your account and an outcome are not guaranteed.

Official Meta source
How we select forms and email addresses

This directory contains 28 contact routes. It is not a complete list of every Meta form: some only appear inside specific accounts. We check purpose against official pages and show review limits on each card. A published Meta email address does not handle every type of issue.

Messages from security@mail.instagram.com may be security notifications. That does not make the address a general support inbox. We do not add addresses from unofficial lists without a confirmed purpose.

Contact ClearRules

Found an error or a broken link, or have an idea for an improvement? Email us.

contact@clearrules.social

Do not send passwords, login codes, 2FA secret keys or photos of documents. This is the ClearRules project’s email address, not Instagram or Facebook support.