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Serbia — Where to get help in your country

Choose your country and what you need help with. See relevant organisations, requirements and next steps.

Serbia — Available options

The number shows how many procedures are listed. It does not guarantee that your case will be accepted. Each option’s requirements are shown below.

Access or protect personal data (1)

  • Poverenik — Personal data protectionLocal body or procedure

    Serbia: complain to the Commissioner for Information of Public Importance and Personal Data Protection about unlawful processing of your personal data or an unresolved data-rights request. Identify the privacy issue and the remedy you seek, such as access, correction, erasure or restriction.

    Article 3 covers controllers/processors based in Serbia acting in the context of Serbian activities, even if processing occurs abroad. For a foreign provider, the person must have domicile or residence in Serbia and the processing must concern offers of goods/services to them in Serbia or monitoring their activities there. Citizenship or selecting Serbia alone is insufficient. Personal/household processing is excluded; the Commissioner does not supervise courts acting judicially. A platform ban alone is not a privacy complaint. No account restoration or compensation is promised.

    What to do
    1. For access, correction, erasure or other rights, first make a specific request to the controller and keep delivery evidence. Complain after refusal, an inadequate reply or expiry of the applicable response period. Article 82 also permits complaints about unlawful processing itself; do not turn the prior-request sequence into a universal condition for reporting misuse. Use the official complaint form: give your full name and postal address, the controller’s name/address, the affected right, dated facts and requested action; date and sign it. Phone and email are optional on the form. Attach the previous request and delivery proof, any refusal/reply, relevant decisions and evidence. A representative needs proof of authority or a power of attorney. The form does not demand a routine ID-document copy. Include only necessary personal data.
    2. Post or hand-deliver the signed complaint and evidence to Poverenik, Bulevar kralja Aleksandra 15, Beograd 11120, Serbia. The current contact page lists personal filing at 11:00–13:00. Electronic submissions are accepted at office@poverenik.rs; ask about the required signature format before relying on a scan or plain email. The site also lists eUprava, but its login/access and filing flow were not tested. Keep a receipt. Public instructions and the form were read; no submission or delivery was tested.
    3. Save the complaint, delivery proof, case number and all notices; answer requests for missing material. The Commissioner must report progress and results and can order compliance, correction, erasure or processing restrictions under articles 78–79. These powers do not make it a general account-appeal body. Compensation is a separate claim under article 86. For a decision, article 83 gives 30 days from receipt to start administrative court proceedings; seek advice promptly. If the Commissioner takes no action on the complaint or does not provide the information required by article 82(2) within 60 days after filing, article 83 permits administrative court proceedings. This is a review trigger, not a promised 60-day final decision or a filing cutoff. Follow any correction notice and its actual deadline.

    Use this route for your personal-data rights only where Serbian law applies. For a refused or unanswered rights request, identify the controller and attach your request and delivery proof. A platform ban alone is not enough; start with the privacy issue and the remedy you need.

    Read the source
View requirements

Your connection to the country matters, not your account language. Individual bodies have additional requirements.

Serbia · Access or protect personal data

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Requirements need checkingSerbia: complain to the Commissioner for Information of Public Importance and Personal Data Protection about unlawful processing of your personal data or an unresolved data-rights request. Identify the privacy issue and the remedy you seek, such as access, correction, erasure or restriction.Poverenik — Personal data protectionUse this route for your personal-data rights only where Serbian law applies. For a refused or unanswered rights request, identify the controller and attach your request and delivery proof.Cost: Normally free for the data subject under article 78. For a manifestly unfounded, excessive or excessively repeated complaint, the Commissioner may require necessary costs or refuse to act, giving reasons. Postage, translation, representation and separate court proceedings may have their own costs.Steps and full conditions

Local body or procedure

Poverenik — Personal data protection

What this route offers: Serbia: complain to the Commissioner for Information of Public Importance and Personal Data Protection about unlawful processing of your personal data or an unresolved data-rights request. Identify the privacy issue and the remedy you seek, such as access, correction, erasure or restriction.

Use this route for your personal-data rights only where Serbian law applies. For a refused or unanswered rights request, identify the controller and attach your request and delivery proof. A platform ban alone is not enough; start with the privacy issue and the remedy you need.

Article 3 covers controllers/processors based in Serbia acting in the context of Serbian activities, even if processing occurs abroad. For a foreign provider, the person must have domicile or residence in Serbia and the processing must concern offers of goods/services to them in Serbia or monitoring their activities there. Citizenship or selecting Serbia alone is insufficient. Personal/household processing is excluded; the Commissioner does not supervise courts acting judicially. A platform ban alone is not a privacy complaint. No account restoration or compensation is promised.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
The Commissioner may order compliance with data rights, correction, erasure or restrictions on processing under articles 78–79. This is not a general platform-appeal service and does not promise account restoration. Compensation is a separate claim under article 86; court review is separate too.
Sources for these requirementsConfirmed by the source
Prerequisites
For access, correction, erasure or other rights, first make a specific request to the controller and keep delivery evidence. Complain after refusal, an inadequate reply or expiry of the applicable response period. Article 82 also permits complaints about unlawful processing itself; do not turn the prior-request sequence into a universal condition for reporting misuse. Use the official complaint form: give your full name and postal address, the controller’s name/address, the affected right, dated facts and requested action; date and sign it. Phone and email are optional on the form. Attach the previous request and delivery proof, any refusal/reply, relevant decisions and evidence. A representative needs proof of authority or a power of attorney. The form does not demand a routine ID-document copy. Include only necessary personal data.
Sources for these requirementsConfirmed by the source
Deadline and starting event
Under article 21, the controller normally has 30 days from receipt to explain action on a rights request. A necessary extension can add up to 60 more days; reasons and notice are due within the initial 30 days. The form’s shorter wording must not be read as a 60-day total. These are rights-request response periods, not account-recovery times. A general deadline for the initial Commissioner complaint was not established; act promptly.
Sources for these requirementsPartly confirmed
Cost
Normally free for the data subject under article 78. For a manifestly unfounded, excessive or excessively repeated complaint, the Commissioner may require necessary costs or refuse to act, giving reasons. Postage, translation, representation and separate court proceedings may have their own costs.
Sources for these requirementsConfirmed by the source
Filing language
The form is in Serbian Cyrillic. Administrative procedure normally uses Serbian; Latin script and minority-language rights apply as provided by law. Article 55 provides interpretation on request for participants who do not understand Serbian. Ask the Commissioner about language support; acceptance of an English complaint was not verified.
Sources for these requirementsPartly confirmed
Access and sign-in
Post or hand-deliver the signed complaint and evidence to Poverenik, Bulevar kralja Aleksandra 15, Beograd 11120, Serbia. The current contact page lists personal filing at 11:00–13:00. Electronic submissions are accepted at office@poverenik.rs; ask about the required signature format before relying on a scan or plain email. The site also lists eUprava, but its login/access and filing flow were not tested. Keep a receipt. Public instructions and the form were read; no submission or delivery was tested.
Sources for these requirementsPartly confirmed

Conditions checked: 2026-10-18

What to do

  1. For access, correction, erasure or other rights, first make a specific request to the controller and keep delivery evidence. Complain after refusal, an inadequate reply or expiry of the applicable response period. Article 82 also permits complaints about unlawful processing itself; do not turn the prior-request sequence into a universal condition for reporting misuse. Use the official complaint form: give your full name and postal address, the controller’s name/address, the affected right, dated facts and requested action; date and sign it. Phone and email are optional on the form. Attach the previous request and delivery proof, any refusal/reply, relevant decisions and evidence. A representative needs proof of authority or a power of attorney. The form does not demand a routine ID-document copy. Include only necessary personal data.
  2. Post or hand-deliver the signed complaint and evidence to Poverenik, Bulevar kralja Aleksandra 15, Beograd 11120, Serbia. The current contact page lists personal filing at 11:00–13:00. Electronic submissions are accepted at office@poverenik.rs; ask about the required signature format before relying on a scan or plain email. The site also lists eUprava, but its login/access and filing flow were not tested. Keep a receipt. Public instructions and the form were read; no submission or delivery was tested.
  3. Save the complaint, delivery proof, case number and all notices; answer requests for missing material. The Commissioner must report progress and results and can order compliance, correction, erasure or processing restrictions under articles 78–79. These powers do not make it a general account-appeal body. Compensation is a separate claim under article 86. For a decision, article 83 gives 30 days from receipt to start administrative court proceedings; seek advice promptly. If the Commissioner takes no action on the complaint or does not provide the information required by article 82(2) within 60 days after filing, article 83 permits administrative court proceedings. This is a review trigger, not a promised 60-day final decision or a filing cutoff. Follow any correction notice and its actual deadline.
Open the complaint instructions
What to prepare

For access, correction, erasure or other rights, first make a specific request to the controller and keep delivery evidence. Complain after refusal, an inadequate reply or expiry of the applicable response period. Article 82 also permits complaints about unlawful processing itself; do not turn the prior-request sequence into a universal condition for reporting misuse. Use the official complaint form: give your full name and postal address, the controller’s name/address, the affected right, dated facts and requested action; date and sign it. Phone and email are optional on the form. Attach the previous request and delivery proof, any refusal/reply, relevant decisions and evidence. A representative needs proof of authority or a power of attorney. The form does not demand a routine ID-document copy. Include only necessary personal data.

What to do after applying

No reply yet

Under article 21, the controller normally has 30 days from receipt to explain action on a rights request. A necessary extension can add up to 60 more days; reasons and notice are due within the initial 30 days. The form’s shorter wording must not be read as a 60-day total. These are rights-request response periods, not account-recovery times. A general deadline for the initial Commissioner complaint was not established; act promptly.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

Save the complaint, delivery proof, case number and all notices; answer requests for missing material. The Commissioner must report progress and results and can order compliance, correction, erasure or processing restrictions under articles 78–79. These powers do not make it a general account-appeal body. Compensation is a separate claim under article 86. For a decision, article 83 gives 30 days from receipt to start administrative court proceedings; seek advice promptly. If the Commissioner takes no action on the complaint or does not provide the information required by article 82(2) within 60 days after filing, article 83 permits administrative court proceedings. This is a review trigger, not a promised 60-day final decision or a filing cutoff. Follow any correction notice and its actual deadline.

Official source and review details

We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.

Sources researched:
No real complaints were submitted.

Latest source check:
Official material was read. This does not test complaint submission or confirm that your case qualifies.

Does every country have an account-recovery route?

We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.

The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.

How to use this directory

Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.

Each card shows when its sources were researched. No real complaints were submitted.

Country and topic appear in the page address. Do not upload documents, passwords or codes here.

Countries in the directory · 78