Türkiye — Where to get help in your country

1. Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
2. Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
3. Check Track Your Appeal. Submitting does not mean the Board will select the case.

For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.

1. Describe the specific data issue. For access requests, first ask Meta for the data and keep a copy of your request.
2. Check local deadlines and requirements. Attach your request and reply, and explain which data rights were affected.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

Apply to the data controller first. KVKK sets 30 days after learning of the response and an overall 60-day limit from the initial request; check how these apply to your case.

1. Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
2. Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

In 2026, Tüketici Hakem Heyetleri handle consumer disputes below TRY186,000. Claims at or above that amount follow the applicable mediation/court route, subject to exceptions. File through e-Devlet TÜBİS, in person or by post; passport/foreign ID details are accepted for foreign nationals. Confirm defendant and territorial jurisdiction.

1. Check the conditions below. If you must first try to resolve the issue with the company, keep evidence of that attempt.
2. Name the correct company, state a specific remedy and attach evidence.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

Some consumer court claims require prior mediation, with exceptions. Check whether your dispute follows this route or the Tüketici Hakem Heyeti procedure. Apply to the courthouse arabuluculuk bürosu. Confirm the foreign defendant and costs before starting.

1. Sign in to Report a Problem with the account shown on your receipt.
2. Choose Request a refund, a reason and the purchase.
3. After submitting, check the request status there.

Only purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.

1. Open the instructions below and select Request a refund.
2. Missing purchase? Check order history and select Report a problem.
3. Explain the refund reason. Track your existing request.

Only Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.

1. Check your age when the image was made and the service’s conditions.
2. On the official site, use only material already on your device. You do not need to send the file itself.
3. Keep the case details and follow the instructions for checking progress.

For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.

1. Check your age when the image was made and the service’s conditions.
2. On the official site, use only material already on your device. You do not need to send the file itself.
3. Keep the case details and follow the instructions for checking progress.

For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.

1. Check the conditions below. If you must first try to resolve the issue with the company, keep evidence of that attempt.
2. Name the correct company, state a specific remedy and attach evidence.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

Some consumer court claims require prior mediation, with exceptions. Check whether your dispute follows this route or the Tüketici Hakem Heyeti procedure. Apply to the courthouse arabuluculuk bürosu. Confirm the foreign defendant and costs before starting.