I need Facebook, but the apps and names are confusing. What do I open?
The short answer
Use facebook.com for your profile and feed, Marketplace for buying and selling, Messenger for conversations and Meta Business Suite to manage a Page. Direct links are below. ClearRules is not a Facebook sign-in page.
What this answer is based onWhat to do
One unavailable section does not always mean your whole account is blocked. First identify exactly what you cannot open.
- Choose your task below. Facebook opens the main site; Marketplace opens listings; Messages opens browser conversations; Page and business opens management tools.
- If Meta asks you to sign in, use your own account on its site or official app. On Android, Facebook Lite is a separate, smaller app; its store link is in the sources. Install it only if Google Play offers it for your device.
- Wrong Page, or no Page in the list? Check the selected profile and your permissions. If you cannot sign in at all, start with login help. If only Marketplace is unavailable, use the Marketplace guide.
The situation
“I want to sell a bicycle.” Open Marketplace. Signing into Facebook does not guarantee selling access: if Marketplace refuses access, open its troubleshooting guide.
More examples
Reply to a friend on a computer
“I searched for Messenger and found lots of sites and installers.”
What to do
Choose Messages below to open facebook.com/messages. On a phone, use the official Messenger app. Advice to download a separate desktop app may be out of date.
Open your shop’s Page
“The instructions say Business Manager, but I just need to answer a customer as my shop.”
What to do
Open Meta Business Suite and select the Page. Business Manager is used to manage Pages, ad accounts and access to them. If the Page is missing, check your permissions with its administrator.
What this answer is based on
Facebook — official Google Play listingplay.google.comFacebook Lite — official Android appMessenger — official Android appMeta Business Suite — official Android appMeta Help — messaging on a computer; full text requires access · Full source review pendingMeta Help — Facebook Page accessGuide based on Meta’s materialReview details
Source reviewed:
We read the official source listed for this topic. Other Meta rules are reviewed separately.
We checked the developer’s descriptions in the official app stores. We did not test features that require signing in. App and feature availability depends on your device and country.
Include the guide link, language and wording that needs checking. Add an official source link if you have one. Do not send passwords, login codes or photos of identity documents.
Examples are made up to explain the guidance. Meta decides individual account and content cases.
Sources and related topicsPolicy Graph · Demo in development