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Romania — Where to get help in your country

Choose your country and what you need help with. See relevant organisations, requirements and next steps.

Romania — Available options

The number shows how many procedures are listed. It does not guarantee that your case will be accepted. Each option’s requirements are shown below.

Appeal an account restriction (11)

  • Appeals Centre EuropeRegional route · check eligibility

    Independent review of an eligible decision

    This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.

    What to do

    Check ACE’s requirements

    • You are located in an EU member state and are at least 16.
    • The platform decision was made within the last six months. Check the date of that decision.
    • Submissions and correspondence are accepted in English, French, German, Spanish, Italian, Polish or Dutch. This is separate from the language of the disputed content.
    • An account, Page or group restriction must require reviewing one or more pieces of content. Being unable to sign in alone does not make a case eligible.

    An internal Meta appeal is encouraged, but you do not have to file one or wait for its result before contacting ACE. If you have appealed, keep that information.

    Which cases are outside scope
    • Impersonating another person, brand or organisation; account removals based on minimum age; identity-verification requests and outcomes.
    • Hacked or compromised access; behaviour-only decisions; suspension solely through linkage to another suspended account; technical or automated spam.
    • Content removals based on copyright or other intellectual-property claims; suspected sharing of child sexual abuse material (CSAM). Check ACE’s rules separately for other CSE categories.
    • Check the restrictions if the same dispute is already before another out-of-court dispute body or a competent court. That is different from an internal Meta appeal.

    This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.

    ACE rules · Exclusions and FAQs

    1. Keep the notice, decision date and disputed content link. If you have contacted Meta, prepare that information. Check whether another dispute body or court is handling the same case.
    2. Check the conditions and exclusions above, then read ACE’s current rules. On ACE’s site, choose the dispute submission option and follow its questions.
    3. If you submit a dispute, keep its confirmation and reference. Reply within the same case and do not create a duplicate ACE submission.

    ACE covers content decisions and related account, page and group restrictions on Facebook, Instagram, TikTok, YouTube, Google Maps, Pinterest and Threads. You must be in the EU, aged 16+, with an enforcement decision from the last six months. Currently free; an internal appeal is encouraged but optional. Decisions are non-binding.

    Read the source
  • User RightsRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    An EU connection is required, and the notice must be no more than 12 months old. Meta’s child sexual exploitation (CSE) category is excluded; its Integrity category is only partly covered. This route does not cover hack recovery or spam based solely on user behaviour. Check the remaining exclusions and content language: English, German, French or Italian. Free, without a guaranteed outcome.

    Read the source
  • ADR CenterRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    For EU residents and organisations. File before 12 months from the event, after complaining to the platform. If unanswered, attach proof of that complaint. Free, except possible costs for bad-faith complaints. Decisions are non-binding; ordinary damages require a separate court route.

    Read the source
  • ADROITRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    File an EU-connected moderation dispute with ADROIT within one year of the platform decision. Free except bad-faith or vexatious complaints; outcomes are non-binding. Its rules usually allow filing without internal appeal, but the FAQ says to try it first: confirm this requirement. Webform filing only.

    Read the source
  • Platform ControlRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    For supported platforms; content and proceedings must be German or English. File within one year. Internal appeal is optional. An EU connection is needed, but the rules conflict on citizenship: non-EU/EEA citizens should confirm access. Free except clearly bad-faith complaints; decisions are non-binding.

    Read the source
  • Central European Appeals HubRegional route · check eligibility

    Independent review of an eligible decision

    Check the dispute’s subject: CEAH reviews platform terms and content illegality under Czech or Slovak law. Its remit does not automatically cover every country’s law. Decisions are non-binding; do not duplicate a pending or already decided dispute before another body.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    CEAH reviews content, account and monetisation disputes. Complain to the platform first. Slovak, Czech or English. Normally free; bad faith may attract a fee. Outcomes are non-binding. The FAQ’s six-month limit is unclear: confirm it before filing.

    Read the source
  • Digitální ombudsman (IH21)Regional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    A free procedure for users in the EU, in Czech, Slovak or English. Choose “Podat stížnost”. A reference ID is helpful but optional. If you do not have one, describe the account and attach the notices. This body does not require a prior appeal to the platform.

    Read the source
  • Online Platform Vitarendező TanácsRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    A Hungarian-language DSA procedure. After an unsuccessful complaint to the platform, complete the application in Eljárás. Submit it in writing, including by the email address given there. An email without the required details and attachments is insufficient.

    Read the source
  • RTR — DSA dispute resolutionRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    RTR accepts DSA complaints in German through eRTR after you contact the platform. Normally free, with a clearly bad-faith fee exception. The filing window depends on the internal complaint decision; confirm borderline dates. Outcomes are non-binding.

    Read the source
  • ADR PointRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    ADR Point handles account, content, service and monetisation restrictions. First use the platform’s internal complaint process. Select the platform and EU residence in its form; attach notices and correspondence. Free except bad-faith cases; decisions are non-binding. Thirteen languages are offered, with English fallback if no assessor is available. Do not file the same case with another ODS body.

    Read the source
  • Impress Dispute ResolutionsRegional route · check eligibility

    Independent review of an eligible decision

    The dispute must concern content illegality under Irish law. The same dispute must not be pending in court, pending before another ODS body or already decided by another ODS body. Impress decisions are non-binding and do not guarantee platform compliance.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    Impress reviews illegal-content decisions under Irish law and related account restrictions. You need an EU connection, a supported platform and English-language content. Filing is also in English and free; internal appeal is optional. Check exclusions: outcomes are non-binding and restoration is not guaranteed.

    Read the source
View requirements

Appeal the removal of a post (12)

  • Appeals Centre EuropeRegional route · check eligibility

    Independent review of an eligible decision

    This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.

    What to do

    Check ACE’s requirements

    • You are located in an EU member state and are at least 16.
    • The platform decision was made within the last six months. Check the date of that decision.
    • Submissions and correspondence are accepted in English, French, German, Spanish, Italian, Polish or Dutch. This is separate from the language of the disputed content.
    • An account, Page or group restriction must require reviewing one or more pieces of content. Being unable to sign in alone does not make a case eligible.

    An internal Meta appeal is encouraged, but you do not have to file one or wait for its result before contacting ACE. If you have appealed, keep that information.

    Which cases are outside scope
    • Impersonating another person, brand or organisation; account removals based on minimum age; identity-verification requests and outcomes.
    • Hacked or compromised access; behaviour-only decisions; suspension solely through linkage to another suspended account; technical or automated spam.
    • Content removals based on copyright or other intellectual-property claims; suspected sharing of child sexual abuse material (CSAM). Check ACE’s rules separately for other CSE categories.
    • Check the restrictions if the same dispute is already before another out-of-court dispute body or a competent court. That is different from an internal Meta appeal.

    This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.

    ACE rules · Exclusions and FAQs

    1. Keep the notice, decision date and disputed content link. If you have contacted Meta, prepare that information. Check whether another dispute body or court is handling the same case.
    2. Check the conditions and exclusions above, then read ACE’s current rules. On ACE’s site, choose the dispute submission option and follow its questions.
    3. If you submit a dispute, keep its confirmation and reference. Reply within the same case and do not create a duplicate ACE submission.

    ACE covers content decisions and related account, page and group restrictions on Facebook, Instagram, TikTok, YouTube, Google Maps, Pinterest and Threads. You must be in the EU, aged 16+, with an enforcement decision from the last six months. Currently free; an internal appeal is encouraged but optional. Decisions are non-binding.

    Read the source
  • User RightsRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    An EU connection is required, and the notice must be no more than 12 months old. Meta’s child sexual exploitation (CSE) category is excluded; its Integrity category is only partly covered. This route does not cover hack recovery or spam based solely on user behaviour. Check the remaining exclusions and content language: English, German, French or Italian. Free, without a guaranteed outcome.

    Read the source
  • ADR CenterRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    For EU residents and organisations. File before 12 months from the event, after complaining to the platform. If unanswered, attach proof of that complaint. Free, except possible costs for bad-faith complaints. Decisions are non-binding; ordinary damages require a separate court route.

    Read the source
  • ADROITRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    File an EU-connected moderation dispute with ADROIT within one year of the platform decision. Free except bad-faith or vexatious complaints; outcomes are non-binding. Its rules usually allow filing without internal appeal, but the FAQ says to try it first: confirm this requirement. Webform filing only.

    Read the source
  • Platform ControlRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    For supported platforms; content and proceedings must be German or English. File within one year. Internal appeal is optional. An EU connection is needed, but the rules conflict on citizenship: non-EU/EEA citizens should confirm access. Free except clearly bad-faith complaints; decisions are non-binding.

    Read the source
  • Central European Appeals HubRegional route · check eligibility

    Independent review of an eligible decision

    Check the dispute’s subject: CEAH reviews platform terms and content illegality under Czech or Slovak law. Its remit does not automatically cover every country’s law. Decisions are non-binding; do not duplicate a pending or already decided dispute before another body.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    CEAH reviews content, account and monetisation disputes. Complain to the platform first. Slovak, Czech or English. Normally free; bad faith may attract a fee. Outcomes are non-binding. The FAQ’s six-month limit is unclear: confirm it before filing.

    Read the source
  • Digitální ombudsman (IH21)Regional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    A free procedure for users in the EU, in Czech, Slovak or English. Choose “Podat stížnost”. A reference ID is helpful but optional. If you do not have one, describe the account and attach the notices. This body does not require a prior appeal to the platform.

    Read the source
  • Online Platform Vitarendező TanácsRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    A Hungarian-language DSA procedure. After an unsuccessful complaint to the platform, complete the application in Eljárás. Submit it in writing, including by the email address given there. An email without the required details and attachments is insufficient.

    Read the source
  • RTR — DSA dispute resolutionRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    RTR accepts DSA complaints in German through eRTR after you contact the platform. Normally free, with a clearly bad-faith fee exception. The filing window depends on the internal complaint decision; confirm borderline dates. Outcomes are non-binding.

    Read the source
  • ADR PointRegional route · check eligibility

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    ADR Point handles account, content, service and monetisation restrictions. First use the platform’s internal complaint process. Select the platform and EU residence in its form; attach notices and correspondence. Free except bad-faith cases; decisions are non-binding. Thirteen languages are offered, with English fallback if no assessor is available. Do not file the same case with another ODS body.

    Read the source
  • Impress Dispute ResolutionsRegional route · check eligibility

    Independent review of an eligible decision

    The dispute must concern content illegality under Irish law. The same dispute must not be pending in court, pending before another ODS body or already decided by another ODS body. Impress decisions are non-binding and do not guarantee platform compliance.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    Impress reviews illegal-content decisions under Irish law and related account restrictions. You need an EU connection, a supported platform and English-language content. Filing is also in English and free; internal appeal is optional. Check exclusions: outcomes are non-binding and restoration is not guaranteed.

    Read the source
  • Oversight BoardInternational service · specific conditions

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
    2. Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
    3. Check Track Your Appeal. Submitting does not mean the Board will select the case.

    For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.

    Read the source
View requirements

No explanation or way to appeal (1)

  • ANCOMLocal body or procedure

    Complaint about DSA compliance

    The coordinator oversees DSA compliance and may forward the complaint to the competent body. This is not an individual appeal on the merits of a restriction or a promise of recovery.

    What to do
    1. If a reporting route is available, tell the platform about the issue. Save its response or a screenshot showing the missing option.
    2. In the local DSA process, explain what failed: the explanation, complaint option or handling of your complaint. Attach evidence.
    3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

    For example, a platform restricted your account without explaining why or failed to provide the required way to appeal.

    Read the source
View requirements

Access or protect personal data (1)

  • ANSPDCPLocal body or procedure

    Protect personal-data rights

    This route concerns data rights. Being unable to log in does not by itself prove a breach: this is not an account-recovery service. Investigations and remedies depend on local law.

    What to do
    1. Describe the specific data issue. For access requests, first ask Meta for the data and keep a copy of your request.
    2. Check local deadlines and requirements. Attach your request and reply, and explain which data rights were affected.
    3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

    Submit a written complaint in Romanian or English identifying yourself, the controller, prior steps and evidence. Up to 45 days concerns admissibility; three-month investigation updates do not promise a final decision in that period.

    Read the source
View requirements

Resolve a payment or service dispute (4)

  • ECC-NetRegional route · check eligibility

    Consumer complaint

    First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.

    What to do
    1. Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
    2. Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
    3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

    For a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence. This is free help with settlement, not a binding account appeal or support for businesses.

    Read the source
  • ANPC — eServiciiLocal body or procedure

    Report a possible breach to the regulator

    A regulatory report is not an individual refund or account-restoration decision. Check the body’s remit and process.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    In eServicii, choose “Depunere Reclamație Consumator”. Do not send complaints to the secretariat mailbox: ANPC says they are not registered there. Full form content was unavailable during review. Check ECC Romania for a foreign company.

    Read the source
  • Apple — Report a ProblemInternational service · specific conditions

    Consumer complaint

    First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.

    What to do
    1. Sign in to Report a Problem with the account shown on your receipt.
    2. Choose Request a refund, a reason and the purchase.
    3. After submitting, check the request status there.

    Only purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.

    Read the source
  • Google Play — refund requestInternational service · specific conditions

    Consumer complaint

    First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.

    What to do
    1. Open the instructions below and select Request a refund.
    2. Missing purchase? Check order history and select Report a problem.
    3. Explain the refund reason. Track your existing request.

    Only Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.

    Read the source
View requirements

Report abuse, threats or scams (3)

  • Impress Dispute ResolutionsRegional route · check eligibility

    Independent review of an eligible decision

    The dispute must concern content illegality under Irish law. The same dispute must not be pending in court, pending before another ODS body or already decided by another ODS body. Impress decisions are non-binding and do not guarantee platform compliance.

    What to do
    1. Save the dated notice identifying the account or post and stated reason.
    2. Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
    3. Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.

    Impress reviews illegal-content decisions under Irish law and related account restrictions. You need an EU connection, a supported platform and English-language content. Filing is also in English and free; internal appeal is optional. Check exclusions: outcomes are non-binding and restoration is not guaranteed.

    Read the source
  • StopNCII.orgInternational service · specific conditions

    Help limit intimate-image sharing

    The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.

    What to do
    1. Check your age when the image was made and the service’s conditions.
    2. On the official site, use only material already on your device. You do not need to send the file itself.
    3. Keep the case details and follow the instructions for checking progress.

    For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.

    Read the source
  • Take It Down — NCMECInternational service · specific conditions

    Help limit intimate-image sharing

    The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.

    What to do
    1. Check your age when the image was made and the service’s conditions.
    2. On the official site, use only material already on your device. You do not need to send the file itself.
    3. Keep the case details and follow the instructions for checking progress.

    For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.

    Read the source
View requirements

Consider a court claim (1)

  • European Small Claims ProcedureRegional route · check eligibility

    Hearing an eligible court claim

    Small claims often concern monetary claims. The court may not have power to order account restoration. Consider fees, costs, deadlines, contract terms and local rules.

    What to do
    1. Read your region’s court rules. Check jurisdiction, claim limits and available remedies.
    2. Identify the correct defendant and service procedure. Prepare a timeline, evidence and an amount based on documented losses.
    3. Check required pre-action steps and fees. Use the court’s own form; this guide is not a court filing.

    For eligible cross-border civil and commercial claims up to €5,000; Denmark does not participate. Use Form A. Check jurisdiction, court language, fees and the remedy separately. Completing a form online does not necessarily file it electronically with the court.

    Read the source
View requirements

Your connection to the country matters, not your account language. Individual bodies have additional requirements.

Romania · No explanation or way to appeal

All options by goal

Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.

Trying to recover an account? Start with “Appeal an account restriction”. This section explains how to complain when the platform does not follow complaint-handling rules.

Choose a suitable option

Check what the service helps with and its requirements. Open a suitable option to see the steps and a link to the official website.

Requirements need checkingComplaint about DSA complianceANCOMFor example, a platform restricted your account without explaining why or failed to provide the required way to appeal.Requirements, deadlines and documents: Not confirmed. Check with the recipient.Steps and full conditions

Local body or procedure

ANCOM

What this route offers: Complaint about DSA compliance

For example, a platform restricted your account without explaining why or failed to provide the required way to appeal.

The coordinator oversees DSA compliance and may forward the complaint to the competent body. This is not an individual appeal on the merits of a restriction or a promise of recovery.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
Not confirmed. Check with the recipient.
Prerequisites
Not confirmed. Check with the recipient.
Deadline and starting event
Not confirmed. Check with the recipient.
Cost
Not confirmed. Check with the recipient.
Filing language
Not confirmed. Check with the recipient.
Access and sign-in
Not confirmed. Check with the recipient.

What to do

  1. If a reporting route is available, tell the platform about the issue. Save its response or a screenshot showing the missing option.
  2. In the local DSA process, explain what failed: the explanation, complaint option or handling of your complaint. Attach evidence.
  3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
Open the complaint instructions
What to prepare

Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.

What to do after applying

No reply yet

Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

A receipt confirms delivery. For your own refund, contract or access claim, choose the appropriate separate procedure. Do not wait for an individual remedy from a service that explicitly does not provide one.

Official source and review details

We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.

Sources researched:
No real complaints were submitted.

Latest source check:
Official material was read. This does not test complaint submission or confirm that your case qualifies.

What actual cases show

Individual cases highlight possible difficulties, not success rates. User accounts have not been verified against case records; official case studies are labelled separately.

User-reported experience

A favourable decision without restored access

Author reports access not restored · Post date:

A Reddit user reports a favourable DSA decision in June 2026 but no restored access by August. We have not verified the case documents; legal assertions in the discussion are not established facts.

What this means for you: Distinguish a decision from its implementation. Keep it, then assess the relevant supervisory or court route instead of duplicating the case across mediators.

We read the full account. This is the author’s experience; case documents were not independently verified.

Read the original source

If you also have another issue

Appeal an account restrictionAppeal the removal of a postAccess or protect personal dataResolve a payment or service disputeReport abuse, threats or scamsConsider a court claim
Does every country have an account-recovery route?

We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.

The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.

How to use this directory

Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.

Each card shows when its sources were researched. No real complaints were submitted.

Country and topic appear in the page address. Do not upload documents, passwords or codes here.

Countries in the directory · 78