A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
Check Track Your Appeal. Submitting does not mean the Board will select the case.
For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.
This route concerns data rights. Being unable to log in does not by itself prove a breach: this is not an account-recovery service. Investigations and remedies depend on local law.
What to do
Official information confirms what the service covers, but we could not fully verify access to its page or form.
Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.
Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.
A government service page for data complaints was found. Full access was restricted during research. A general enquiry is different from a formal complaint.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
What to do
Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
For a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence. This is free help with settlement, not a binding account appeal or support for businesses.
Check the service’s scope and any fees. Advice does not itself require Meta to restore an account.
What to do
Check the English (EN) page for contact details and advice hours for non-members.
Give the seller’s country and ask whether this dispute is covered.
Before paying for membership, check that it includes the help you need.
General advice in Iceland. Document review and mediation require membership; local-trader disputes have specific terms. For a foreign company, check ECC Iceland first.
StopNCII.orgInternational service · specific conditions
Help limit intimate-image sharing
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.
Your connection to the country matters, not your account language. Individual bodies have additional requirements.
Iceland · Resolve a payment or service dispute
All options by goal
Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.
Help me choose the next step
Answer only what you know. We compare your answers with researched conditions; the recipient makes the final eligibility decision.
Worth checking for your case: 0 · Requirements need checking: 4 · Does not fit the stated answer: 0
No confirmed matching option was found for these answers. Correct only an inaccurate answer or check requirements with the recipient.
This is preliminary matching, not eligibility confirmation or a success estimate.
Choose a suitable option
Check what the service helps with and its requirements. Open a suitable option to see the steps and a link to the official website.
Requirements need checkingConsumer complaintECC-NetFor a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence.Requirements, deadlines and documents: Not confirmed. Check with the recipient.Steps and full conditions
Regional route · check eligibility
ECC-Net
What this route offers: Consumer complaint
You paid for a service, did not receive what was promised, or cannot resolve a refund. Some bodies also handle other consumer disputes; check their scope.
For a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence. This is free help with settlement, not a binding account appeal or support for businesses.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Not confirmed. Check with the recipient.
Prerequisites
Not confirmed. Check with the recipient.
Deadline and starting event
Not confirmed. Check with the recipient.
Cost
Not confirmed. Check with the recipient.
Filing language
Not confirmed. Check with the recipient.
Access and sign-in
Not confirmed. Check with the recipient.
What to do
Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
Requirements need checkingAdvice on rights and next stepsNeytendasamtökin — consumer adviceGeneral advice in Iceland. Document review and mediation require membership; local-trader disputes have specific terms. For a foreign company, check ECC Iceland first.Requirements, deadlines and documents: Not confirmed. Check with the recipient.Steps and full conditions
Local body or procedure
Neytendasamtökin — consumer advice
What this route offers: Advice on rights and next steps
Helps you understand your rights and choose your next step.
General advice in Iceland. Document review and mediation require membership; local-trader disputes have specific terms. For a foreign company, check ECC Iceland first.
Check the service’s scope and any fees. Advice does not itself require Meta to restore an account.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Not confirmed. Check with the recipient.
Prerequisites
Not confirmed. Check with the recipient.
Deadline and starting event
Not confirmed. Check with the recipient.
Cost
Not confirmed. Check with the recipient.
Filing language
Not confirmed. Check with the recipient.
Access and sign-in
Not confirmed. Check with the recipient.
What to do
Check the English (EN) page for contact details and advice hours for non-members.
Give the seller’s country and ask whether this dispute is covered.
Before paying for membership, check that it includes the help you need.
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
These services have their own requirements. Their availability does not mean that your country has a local body that handles account recovery.
Requirements need checkingConsumer complaintApple — Report a ProblemOnly purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.Cost: The filing fee was not established from the reviewed evidence. Check with the recipient.Steps and full conditions
International service · specific conditions
Apple — Report a Problem
What this route offers: Consumer complaint
You paid for a service, did not receive what was promised, or cannot resolve a refund. Some bodies also handle other consumer disputes; check their scope.
Only purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This route is only for an Apple-billed purchase. A Meta, Google or other merchant receipt does not qualify.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Possible purchase refund under the applicable rules; approval and account restoration are not guaranteed.Sources for these requirementsConfirmed by the source
The purchase must be Apple-billed and available in the correct Apple Account. Pending charges cannot yet be refunded. Eligibility varies by country; subscription cancellation is separate.Sources for these requirementsConfirmed by the source
A universal refund-request deadline was not established. Apple gives a 24–48-hour update estimate after a request; receipt of funds may take longer.Submitting the Apple refund request starts the response estimate, not a new filing period.Sources for these requirementsPartly confirmed
Filing language was not verified. The website language or an available translation does not establish an accepted filing language.Sources for these requirementsNot confirmed
Sign in to the Apple account used for the purchase. Authenticated order history and the form were not inspected.Sources for these requirementsConfirmed by the source
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
Requirements need checkingConsumer complaintGoogle Play — refund requestOnly Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.Cost: The filing fee was not established from the reviewed evidence. Check with the recipient.Steps and full conditions
International service · specific conditions
Google Play — refund request
What this route offers: Consumer complaint
You paid for a service, did not receive what was promised, or cannot resolve a refund. Some bodies also handle other consumer disputes; check their scope.
Only Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This route is only for a Google Play-billed purchase. Direct Meta billing or Apple billing is outside this route.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Possible purchase refund under the applicable rules; approval and account restoration are not guaranteed.Sources for these requirementsConfirmed by the source
The purchase must be Google Play-billed. Rules depend on product, payment method and location; EEA/UK rules are separate. After 48 hours, developer contact may be needed.Sources for these requirementsConfirmed by the source
Forty-eight hours is not a universal refund entitlement or filing cutoff. Decisions usually take 1–4 days. The 120-day period applies to reporting unauthorised charges, not ordinary refunds.Refund submission starts the response estimate; the charge date concerns the separate unauthorised-charge procedure.Sources for these requirementsPartly confirmed
Filing language was not verified. The website language or an available translation does not establish an accepted filing language.Sources for these requirementsNot confirmed
Sign in to the Google Play account used for the purchase. Authenticated order history and the form were not inspected.Sources for these requirementsConfirmed by the source
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
The old ODR platform closed on 20 July 2025. Links still appear even on official pages. It is not a substitute for the current ECC service or DSA dispute-settlement bodies.
Does every country have an account-recovery route?
We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.
The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.
How to use this directory
Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.
Each card shows when its sources were researched. No real complaints were submitted.
Country and topic appear in the page address. Do not upload documents, passwords or codes here.