This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.
What to do
Check ACE’s requirements
You are located in an EU member state and are at least 16.
The platform decision was made within the last six months. Check the date of that decision.
Submissions and correspondence are accepted in English, French, German, Spanish, Italian, Polish or Dutch. This is separate from the language of the disputed content.
An account, Page or group restriction must require reviewing one or more pieces of content. Being unable to sign in alone does not make a case eligible.
An internal Meta appeal is encouraged, but you do not have to file one or wait for its result before contacting ACE. If you have appealed, keep that information.
Which cases are outside scope
Impersonating another person, brand or organisation; account removals based on minimum age; identity-verification requests and outcomes.
Hacked or compromised access; behaviour-only decisions; suspension solely through linkage to another suspended account; technical or automated spam.
Content removals based on copyright or other intellectual-property claims; suspected sharing of child sexual abuse material (CSAM). Check ACE’s rules separately for other CSE categories.
Check the restrictions if the same dispute is already before another out-of-court dispute body or a competent court. That is different from an internal Meta appeal.
This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.
Keep the notice, decision date and disputed content link. If you have contacted Meta, prepare that information. Check whether another dispute body or court is handling the same case.
Check the conditions and exclusions above, then read ACE’s current rules. On ACE’s site, choose the dispute submission option and follow its questions.
If you submit a dispute, keep its confirmation and reference. Reply within the same case and do not create a duplicate ACE submission.
ACE covers content decisions and related account, page and group restrictions on Facebook, Instagram, TikTok, YouTube, Google Maps, Pinterest and Threads. You must be in the EU, aged 16+, with an enforcement decision from the last six months. Currently free; an internal appeal is encouraged but optional. Decisions are non-binding.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
An EU connection is required, and the notice must be no more than 12 months old. Meta’s child sexual exploitation (CSE) category is excluded; its Integrity category is only partly covered. This route does not cover hack recovery or spam based solely on user behaviour. Check the remaining exclusions and content language: English, German, French or Italian. Free, without a guaranteed outcome.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
For EU residents and organisations. File before 12 months from the event, after complaining to the platform. If unanswered, attach proof of that complaint. Free, except possible costs for bad-faith complaints. Decisions are non-binding; ordinary damages require a separate court route.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
File an EU-connected moderation dispute with ADROIT within one year of the platform decision. Free except bad-faith or vexatious complaints; outcomes are non-binding. Its rules usually allow filing without internal appeal, but the FAQ says to try it first: confirm this requirement. Webform filing only.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
For supported platforms; content and proceedings must be German or English. File within one year. Internal appeal is optional. An EU connection is needed, but the rules conflict on citizenship: non-EU/EEA citizens should confirm access. Free except clearly bad-faith complaints; decisions are non-binding.
Check the dispute’s subject: CEAH reviews platform terms and content illegality under Czech or Slovak law. Its remit does not automatically cover every country’s law. Decisions are non-binding; do not duplicate a pending or already decided dispute before another body.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
CEAH reviews content, account and monetisation disputes. Complain to the platform first. Slovak, Czech or English. Normally free; bad faith may attract a fee. Outcomes are non-binding. The FAQ’s six-month limit is unclear: confirm it before filing.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
A free procedure for users in the EU, in Czech, Slovak or English. Choose “Podat stížnost”. A reference ID is helpful but optional. If you do not have one, describe the account and attach the notices. This body does not require a prior appeal to the platform.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
A Hungarian-language DSA procedure. After an unsuccessful complaint to the platform, complete the application in Eljárás. Submit it in writing, including by the email address given there. An email without the required details and attachments is insufficient.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
RTR accepts DSA complaints in German through eRTR after you contact the platform. Normally free, with a clearly bad-faith fee exception. The filing window depends on the internal complaint decision; confirm borderline dates. Outcomes are non-binding.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
ADR Point handles account, content, service and monetisation restrictions. First use the platform’s internal complaint process. Select the platform and EU residence in its form; attach notices and correspondence. Free except bad-faith cases; decisions are non-binding. Thirteen languages are offered, with English fallback if no assessor is available. Do not file the same case with another ODS body.
The dispute must concern content illegality under Irish law. The same dispute must not be pending in court, pending before another ODS body or already decided by another ODS body. Impress decisions are non-binding and do not guarantee platform compliance.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
Impress reviews illegal-content decisions under Irish law and related account restrictions. You need an EU connection, a supported platform and English-language content. Filing is also in English and free; internal appeal is optional. Check exclusions: outcomes are non-binding and restoration is not guaranteed.
This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.
What to do
Check ACE’s requirements
You are located in an EU member state and are at least 16.
The platform decision was made within the last six months. Check the date of that decision.
Submissions and correspondence are accepted in English, French, German, Spanish, Italian, Polish or Dutch. This is separate from the language of the disputed content.
An account, Page or group restriction must require reviewing one or more pieces of content. Being unable to sign in alone does not make a case eligible.
An internal Meta appeal is encouraged, but you do not have to file one or wait for its result before contacting ACE. If you have appealed, keep that information.
Which cases are outside scope
Impersonating another person, brand or organisation; account removals based on minimum age; identity-verification requests and outcomes.
Hacked or compromised access; behaviour-only decisions; suspension solely through linkage to another suspended account; technical or automated spam.
Content removals based on copyright or other intellectual-property claims; suspected sharing of child sexual abuse material (CSAM). Check ACE’s rules separately for other CSE categories.
Check the restrictions if the same dispute is already before another out-of-court dispute body or a competent court. That is different from an internal Meta appeal.
This is a short eligibility check, not confirmation that your case will be accepted or your account restored. Read the full rules and check ACE’s current information before submitting.
Keep the notice, decision date and disputed content link. If you have contacted Meta, prepare that information. Check whether another dispute body or court is handling the same case.
Check the conditions and exclusions above, then read ACE’s current rules. On ACE’s site, choose the dispute submission option and follow its questions.
If you submit a dispute, keep its confirmation and reference. Reply within the same case and do not create a duplicate ACE submission.
ACE covers content decisions and related account, page and group restrictions on Facebook, Instagram, TikTok, YouTube, Google Maps, Pinterest and Threads. You must be in the EU, aged 16+, with an enforcement decision from the last six months. Currently free; an internal appeal is encouraged but optional. Decisions are non-binding.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
An EU connection is required, and the notice must be no more than 12 months old. Meta’s child sexual exploitation (CSE) category is excluded; its Integrity category is only partly covered. This route does not cover hack recovery or spam based solely on user behaviour. Check the remaining exclusions and content language: English, German, French or Italian. Free, without a guaranteed outcome.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
For EU residents and organisations. File before 12 months from the event, after complaining to the platform. If unanswered, attach proof of that complaint. Free, except possible costs for bad-faith complaints. Decisions are non-binding; ordinary damages require a separate court route.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
File an EU-connected moderation dispute with ADROIT within one year of the platform decision. Free except bad-faith or vexatious complaints; outcomes are non-binding. Its rules usually allow filing without internal appeal, but the FAQ says to try it first: confirm this requirement. Webform filing only.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
For supported platforms; content and proceedings must be German or English. File within one year. Internal appeal is optional. An EU connection is needed, but the rules conflict on citizenship: non-EU/EEA citizens should confirm access. Free except clearly bad-faith complaints; decisions are non-binding.
Check the dispute’s subject: CEAH reviews platform terms and content illegality under Czech or Slovak law. Its remit does not automatically cover every country’s law. Decisions are non-binding; do not duplicate a pending or already decided dispute before another body.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
CEAH reviews content, account and monetisation disputes. Complain to the platform first. Slovak, Czech or English. Normally free; bad faith may attract a fee. Outcomes are non-binding. The FAQ’s six-month limit is unclear: confirm it before filing.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
A free procedure for users in the EU, in Czech, Slovak or English. Choose “Podat stížnost”. A reference ID is helpful but optional. If you do not have one, describe the account and attach the notices. This body does not require a prior appeal to the platform.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
A Hungarian-language DSA procedure. After an unsuccessful complaint to the platform, complete the application in Eljárás. Submit it in writing, including by the email address given there. An email without the required details and attachments is insufficient.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
RTR accepts DSA complaints in German through eRTR after you contact the platform. Normally free, with a clearly bad-faith fee exception. The filing window depends on the internal complaint decision; confirm borderline dates. Outcomes are non-binding.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
ADR Point handles account, content, service and monetisation restrictions. First use the platform’s internal complaint process. Select the platform and EU residence in its form; attach notices and correspondence. Free except bad-faith cases; decisions are non-binding. Thirteen languages are offered, with English fallback if no assessor is available. Do not file the same case with another ODS body.
The dispute must concern content illegality under Irish law. The same dispute must not be pending in court, pending before another ODS body or already decided by another ODS body. Impress decisions are non-binding and do not guarantee platform compliance.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
Impress reviews illegal-content decisions under Irish law and related account restrictions. You need an EU connection, a supported platform and English-language content. Filing is also in English and free; internal appeal is optional. Check exclusions: outcomes are non-binding and restoration is not guaranteed.
A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.
What to do
Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
Check Track Your Appeal. Submitting does not mean the Board will select the case.
For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.
The coordinator oversees DSA compliance and may forward the complaint to the competent body. This is not an individual appeal on the merits of a restriction or a promise of recovery.
What to do
Choose Sociale media in the form’s first question.
Explain what happened on Instagram or Facebook and which process you could not access.
Add contact details and evidence, then keep your submitted report.
Use this when the platform does not explain a restriction, ignores a complaint or offers no way to submit one. ACM uses reports for supervision and may forward them to the competent authority.
This route concerns data rights. Being unable to log in does not by itself prove a breach: this is not an account-recovery service. Investigations and remedies depend on local law.
What to do
Official information confirms what the service covers, but we could not fully verify access to its page or form.
Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.
Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.
For example, you requested a copy of your data and received no reply, or your information is being used unlawfully.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
What to do
Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
For a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence. This is free help with settlement, not a binding account appeal or support for businesses.
Check the service’s scope and any fees. Advice does not itself require Meta to restore an account.
What to do
Find the service’s contact details and choose your region if required.
Briefly explain the situation. Ask what remedy you can seek and where to apply.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
Choose “Stel een vraag” for advice on your rights or “Meld een probleem” for a regulatory report. The service explains how to act yourself. Reporting a company does not mean ACM will handle your individual dispute.
Dutch civil-court guidance for ordinary cases and genuinely urgent provisional proceedings. A platform claim needs individual legal and jurisdiction assessment; the €25,000 kanton money-claim threshold does not resolve non-monetary account claims.
Dutch residence does not settle every jurisdiction question. Check the correct contracting defendant, cross-border service and competent court first. A kort geding requires genuine urgency and yields provisional relief; factual uncertainty or lack of urgency can defeat it. Losing can mean paying some of Meta’s litigation costs. A lawyer is optional in kanton proceedings, but other court procedures can have different representation rules. The €25,000 national court-allocation rule is separate from the €5,000 European Small Claims limit. The official July 2026 Meta account case found in indexed judgment text refused urgent relief; it does not establish eligibility or success for another case.
What to do
Get advice on the legal claim, competent Dutch court, defendant and service in Ireland; decide between an ordinary case and genuinely urgent proceedings.
Prepare a summons explaining the facts, remedy and supporting evidence. For urgent proceedings, explain and document why waiting is unacceptable.
For a kort geding, use the official request form linked from the urgent-procedure page to request a hearing date; follow that court’s instructions.
Arrange service through a bailiff and lodge the served summons as instructed. Cross-border service needs case-specific handling.
Pay the applicable court fee, respond to court directions, and attend any hearing. The case may end in settlement or a judgment.
Assess the legal claim, competent Dutch court, correct defendant and cross-border service. Kanton money jurisdiction generally extends to €25,000 plus specified subjects; non-monetary account claims require individual assessment. Kort geding requires evidenced urgency. A lawyer is optional at kanton level, but other procedures differ.
The dispute must concern content illegality under Irish law. The same dispute must not be pending in court, pending before another ODS body or already decided by another ODS body. Impress decisions are non-binding and do not guarantee platform compliance.
What to do
Save the dated notice identifying the account or post and stated reason.
Check the body’s country, language, decision type and prior-appeal requirements. Open its form using the link below and specify what you want reviewed.
Keep the submission receipt. Add requested documents to the existing case; check both the decision and its implementation by the platform.
Impress reviews illegal-content decisions under Irish law and related account restrictions. You need an EU connection, a supported platform and English-language content. Filing is also in English and free; internal appeal is optional. Check exclusions: outcomes are non-binding and restoration is not guaranteed.
StopNCII.orgInternational service · specific conditions
Help limit intimate-image sharing
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.
The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.
What to do
Check your age when the image was made and the service’s conditions.
On the official site, use only material already on your device. You do not need to send the file itself.
Keep the case details and follow the instructions for checking progress.
For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.
Small claims often concern monetary claims. The court may not have power to order account restoration. Consider fees, costs, deadlines, contract terms and local rules.
What to do
Read your region’s court rules. Check jurisdiction, claim limits and available remedies.
Identify the correct defendant and service procedure. Prepare a timeline, evidence and an amount based on documented losses.
Check required pre-action steps and fees. Use the court’s own form; this guide is not a court filing.
For eligible cross-border civil and commercial claims up to €5,000; Denmark does not participate. Use Form A. Check jurisdiction, court language, fees and the remedy separately. Completing a form online does not necessarily file it electronically with the court.
Dutch civil-court guidance for ordinary cases and genuinely urgent provisional proceedings. A platform claim needs individual legal and jurisdiction assessment; the €25,000 kanton money-claim threshold does not resolve non-monetary account claims.
Dutch residence does not settle every jurisdiction question. Check the correct contracting defendant, cross-border service and competent court first. A kort geding requires genuine urgency and yields provisional relief; factual uncertainty or lack of urgency can defeat it. Losing can mean paying some of Meta’s litigation costs. A lawyer is optional in kanton proceedings, but other court procedures can have different representation rules. The €25,000 national court-allocation rule is separate from the €5,000 European Small Claims limit. The official July 2026 Meta account case found in indexed judgment text refused urgent relief; it does not establish eligibility or success for another case.
What to do
Get advice on the legal claim, competent Dutch court, defendant and service in Ireland; decide between an ordinary case and genuinely urgent proceedings.
Prepare a summons explaining the facts, remedy and supporting evidence. For urgent proceedings, explain and document why waiting is unacceptable.
For a kort geding, use the official request form linked from the urgent-procedure page to request a hearing date; follow that court’s instructions.
Arrange service through a bailiff and lodge the served summons as instructed. Cross-border service needs case-specific handling.
Pay the applicable court fee, respond to court directions, and attend any hearing. The case may end in settlement or a judgment.
Assess the legal claim, competent Dutch court, correct defendant and cross-border service. Kanton money jurisdiction generally extends to €25,000 plus specified subjects; non-monetary account claims require individual assessment. Kort geding requires evidenced urgency. A lawyer is optional at kanton level, but other procedures differ.
Your connection to the country matters, not your account language. Individual bodies have additional requirements.
Netherlands · Resolve a payment or service dispute
All options by goal
Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.
Help me choose the next step
Answer only what you know. We compare your answers with researched conditions; the recipient makes the final eligibility decision.
Worth checking for your case: 0 · Requirements need checking: 5 · Does not fit the stated answer: 0
No confirmed matching option was found for these answers. Correct only an inaccurate answer or check requirements with the recipient.
This is preliminary matching, not eligibility confirmation or a success estimate.
Choose a suitable option
Check what the service helps with and its requirements. Open a suitable option to see the steps and a link to the official website.
Requirements need checkingConsumer complaintECC-NetFor a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence.Requirements, deadlines and documents: Not confirmed. Check with the recipient.Steps and full conditions
Regional route · check eligibility
ECC-Net
What this route offers: Consumer complaint
You paid for a service, did not receive what was promised, or cannot resolve a refund. Some bodies also handle other consumer disputes; check their scope.
For a consumer dispute with a trader in another EU country, Norway or Iceland. Contact the ECC in your country of residence with the contract, proof of payment and correspondence. This is free help with settlement, not a binding account appeal or support for businesses.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Not confirmed. Check with the recipient.
Prerequisites
Not confirmed. Check with the recipient.
Deadline and starting event
Not confirmed. Check with the recipient.
Cost
Not confirmed. Check with the recipient.
Filing language
Not confirmed. Check with the recipient.
Access and sign-in
Not confirmed. Check with the recipient.
What to do
Write to the seller: what you paid for, what went wrong and what remedy you want. Keep the reply.
Check whether the local body accepts disputes with that seller. Give the facts and amount, and attach the receipt.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
Requirements need checkingAdvice on rights and next stepsACM ConsuWijzerChoose “Stel een vraag” for advice on your rights or “Meld een probleem” for a regulatory report. The service explains how to act yourself. Reporting a company does not mean ACM will handle your individual dispute.Requirements, deadlines and documents: Not confirmed. Check with the recipient.Steps and full conditions
Local body or procedure
ACM ConsuWijzer
What this route offers: Advice on rights and next steps
Helps you understand your rights and choose your next step.
Choose “Stel een vraag” for advice on your rights or “Meld een probleem” for a regulatory report. The service explains how to act yourself. Reporting a company does not mean ACM will handle your individual dispute.
Check the service’s scope and any fees. Advice does not itself require Meta to restore an account.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Not confirmed. Check with the recipient.
Prerequisites
Not confirmed. Check with the recipient.
Deadline and starting event
Not confirmed. Check with the recipient.
Cost
Not confirmed. Check with the recipient.
Filing language
Not confirmed. Check with the recipient.
Access and sign-in
Not confirmed. Check with the recipient.
What to do
Find the service’s contact details and choose your region if required.
Briefly explain the situation. Ask what remedy you can seek and where to apply.
Keep the submission confirmation and reference number. If asked for more information, reply within the same case.
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
Requirements need checkingDutch civil-court guidance for ordinary cases and genuinely urgent provisional proceedings. A platform claim needs individual legal and jurisdiction assessment; the €25,000 kanton money-claim threshold does not resolve non-monetary account claims.Rechtspraak — civil claims and urgent kanton proceedingsAssess the legal claim, competent Dutch court, correct defendant and cross-border service. Kanton money jurisdiction generally extends to €25,000 plus specified subjects; non-monetary account claims require individual assessment.Cost: Court fees depend on claim value and whether the claimant is an individual, legal entity or eligible for a reduced fee. Bailiff, advice and potential adverse costs are additional. Use the current 2026 tariff; no single total is quoted.Steps and full conditions
Regional route · check eligibility
Rechtspraak — civil claims and urgent kanton proceedings
What this route offers: Dutch civil-court guidance for ordinary cases and genuinely urgent provisional proceedings. A platform claim needs individual legal and jurisdiction assessment; the €25,000 kanton money-claim threshold does not resolve non-monetary account claims.
Dutch residence does not settle every jurisdiction question. Check the correct contracting defendant, cross-border service and competent court first. A kort geding requires genuine urgency and yields provisional relief; factual uncertainty or lack of urgency can defeat it. Losing can mean paying some of Meta’s litigation costs. A lawyer is optional in kanton proceedings, but other court procedures can have different representation rules. The €25,000 national court-allocation rule is separate from the €5,000 European Small Claims limit. The official July 2026 Meta account case found in indexed judgment text refused urgent relief; it does not establish eligibility or success for another case.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
A settlement or an enforceable court decision if the claim succeeds. Urgent relief is provisional and restoration is not guaranteed.Sources for these requirementsPartly confirmed
Assess the legal claim, competent Dutch court, correct defendant and cross-border service. Kanton money jurisdiction generally extends to €25,000 plus specified subjects; non-monetary account claims require individual assessment. Kort geding requires evidenced urgency. A lawyer is optional at kanton level, but other procedures differ.Sources for these requirementsPartly confirmed
No generic Meta filing deadline is established. Follow court and service deadlines; do not copy domestic service periods into an Irish-defendant case.Sources for these requirementsNot confirmed
Court fees depend on claim value and whether the claimant is an individual, legal entity or eligible for a reduced fee. Bailiff, advice and potential adverse costs are additional. Use the current 2026 tariff; no single total is quoted.Sources for these requirementsPartly confirmed
Accepted filing languages and translation requirements were not verified. Confirm with the recipient before preparing translations.Sources for these requirementsNot confirmed
Use the official ordinary or urgent-procedure page. A summons is served through a bailiff. The urgent-hearing form returned a missing/expired-session response; enter from the procedural page. No case was filed.Sources for these requirementsPartly confirmed
Get advice on the legal claim, competent Dutch court, defendant and service in Ireland; decide between an ordinary case and genuinely urgent proceedings.
Prepare a summons explaining the facts, remedy and supporting evidence. For urgent proceedings, explain and document why waiting is unacceptable.
For a kort geding, use the official request form linked from the urgent-procedure page to request a hearing date; follow that court’s instructions.
Arrange service through a bailiff and lodge the served summons as instructed. Cross-border service needs case-specific handling.
Pay the applicable court fee, respond to court directions, and attend any hearing. The case may end in settlement or a judgment.
Correct legal names and addresses; Platform terms, notices and appeal history; Numbered screenshots and correspondence; Precise remedy and evidence of monetary loss or urgency.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Keep the court document and check its orders, effective date and enforcement process. Use the court’s enforcement or appeal procedure where needed. An ordinary support message does not replace procedural steps.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
These services have their own requirements. Their availability does not mean that your country has a local body that handles account recovery.
Requirements need checkingConsumer complaintApple — Report a ProblemOnly purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.Cost: The filing fee was not established from the reviewed evidence. Check with the recipient.Steps and full conditions
International service · specific conditions
Apple — Report a Problem
What this route offers: Consumer complaint
You paid for a service, did not receive what was promised, or cannot resolve a refund. Some bodies also handle other consumer disputes; check their scope.
Only purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This route is only for an Apple-billed purchase. A Meta, Google or other merchant receipt does not qualify.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Possible purchase refund under the applicable rules; approval and account restoration are not guaranteed.Sources for these requirementsConfirmed by the source
The purchase must be Apple-billed and available in the correct Apple Account. Pending charges cannot yet be refunded. Eligibility varies by country; subscription cancellation is separate.Sources for these requirementsConfirmed by the source
A universal refund-request deadline was not established. Apple gives a 24–48-hour update estimate after a request; receipt of funds may take longer.Submitting the Apple refund request starts the response estimate, not a new filing period.Sources for these requirementsPartly confirmed
Filing language was not verified. The website language or an available translation does not establish an accepted filing language.Sources for these requirementsNot confirmed
Sign in to the Apple account used for the purchase. Authenticated order history and the form were not inspected.Sources for these requirementsConfirmed by the source
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
Requirements need checkingConsumer complaintGoogle Play — refund requestOnly Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.Cost: The filing fee was not established from the reviewed evidence. Check with the recipient.Steps and full conditions
International service · specific conditions
Google Play — refund request
What this route offers: Consumer complaint
You paid for a service, did not receive what was promised, or cannot resolve a refund. Some bodies also handle other consumer disputes; check their scope.
Only Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.
First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.
Why this result
Requirements need checking
Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.
This route is only for a Google Play-billed purchase. Direct Meta billing or Apple billing is outside this route.
This is preliminary matching, not eligibility confirmation or a success estimate.
Requirements, deadlines and documents
Possible remedy
Possible purchase refund under the applicable rules; approval and account restoration are not guaranteed.Sources for these requirementsConfirmed by the source
The purchase must be Google Play-billed. Rules depend on product, payment method and location; EEA/UK rules are separate. After 48 hours, developer contact may be needed.Sources for these requirementsConfirmed by the source
Forty-eight hours is not a universal refund entitlement or filing cutoff. Decisions usually take 1–4 days. The 120-day period applies to reporting unauthorised charges, not ordinary refunds.Refund submission starts the response estimate; the charge date concerns the separate unauthorised-charge procedure.Sources for these requirementsPartly confirmed
Filing language was not verified. The website language or an available translation does not establish an accepted filing language.Sources for these requirementsNot confirmed
Sign in to the Google Play account used for the purchase. Authenticated order history and the form were not inspected.Sources for these requirementsConfirmed by the source
Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.
What to do after applying
No reply yet
Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.
Your application was not accepted
Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.
You have a reply, but the issue remains
Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.
Official source and review details
We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.
Sources researched: No real complaints were submitted.
Latest source check: Official material was read. This does not test complaint submission or confirm that your case qualifies.
The old ODR platform closed on 20 July 2025. Links still appear even on official pages. It is not a substitute for the current ECC service or DSA dispute-settlement bodies.
Does every country have an account-recovery route?
We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.
The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.
How to use this directory
Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.
Each card shows when its sources were researched. No real complaints were submitted.
Country and topic appear in the page address. Do not upload documents, passwords or codes here.