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Taiwan — Where to get help in your country

Choose your country and what you need help with. See relevant organisations, requirements and next steps.

Taiwan — Available options

The number shows how many procedures are listed. It does not guarantee that your case will be accepted. Each option’s requirements are shown below.

Resolve a payment or service dispute (1)

  • Executive Yuan — consumer complaints and local mediationRegional route · check eligibility

    Consumer complaints and local mediation.

    Meta participation and account restoration are unverified; cross-border eligibility needs checking.

    What to do
    1. Identify the supplier and complain to it first.
    2. Use the official portal or call 1950 during office hours.
    3. Ask about second complaints or mediation if unresolved.

    Personal consumer purchases only; business-use services may not qualify.

    Read the source
View requirements

Report abuse, threats or scams (1)

  • National Police Agency — 165 anti-fraud advice and police referralRegional route · check eligibility

    Scam advice and police referral.

    Calling 165 or online intake alone does not complete a police report.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    For suspected fraud connected with Taiwan; formal reporting requires police procedures.

    Read the source
View requirements

Your connection to the country matters, not your account language. Individual bodies have additional requirements.

Taiwan · Resolve a payment or service dispute

All options by goal

Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.

Choose a suitable option

Check what the service helps with and its requirements. Open a suitable option to see the steps and a link to the official website.

Requirements need checkingConsumer complaints and local mediation.Executive Yuan — consumer complaints and local mediationPersonal consumer purchases only; business-use services may not qualify.Cost: 1950 call charges apply. Mediation allows only actual inspection/appraisal charges.Steps and full conditions

Regional route · check eligibility

Executive Yuan — consumer complaints and local mediation

What this route offers: Consumer complaints and local mediation.

Personal consumer purchases only; business-use services may not qualify.

Meta participation and account restoration are unverified; cross-border eligibility needs checking.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
Complaint handling and possible mediation; no guaranteed refund or restoration.
Sources for these requirementsPartly confirmed
Prerequisites
Confirm final-consumption status, local jurisdiction and the actual contracting entity.
Sources for these requirementsPartly confirmed
Deadline and starting event
No universal filing deadline verified; 15 days concerns business handling.
Sources for these requirementsPartly confirmed
Cost
1950 call charges apply. Mediation allows only actual inspection/appraisal charges.
Sources for these requirementsPartly confirmed
Filing language
English page available; accepted filing languages and translation rules unverified.
Sources for these requirementsPartly confirmed
Access and sign-in
Public guidance read; submission untested.
Sources for these requirementsConfirmed by the source

Conditions checked: 2026-10-08

What to do

  1. Identify the supplier and complain to it first.
  2. Use the official portal or call 1950 during office hours.
  3. Ask about second complaints or mediation if unresolved.
Open the complaint instructions
What to prepare

Receipts, service details, requested remedy and support correspondence.

What to do after applying

No reply yet

Businesses should handle complaints within 15 days; this does not guarantee resolution.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

Keep replies and ask the local office about the next step.

Official source and review details

We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.

Sources researched:
No real complaints were submitted.

Latest source check:
Official material was read. This does not test complaint submission or confirm that your case qualifies.

If you also have another issue

Report abuse, threats or scams
Does every country have an account-recovery route?

We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.

The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.

How to use this directory

Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.

Each card shows when its sources were researched. No real complaints were submitted.

Country and topic appear in the page address. Do not upload documents, passwords or codes here.

Countries in the directory · 78