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United Arab Emirates — Where to get help in your country

Choose your country and what you need help with. See relevant organisations, requirements and next steps.

United Arab Emirates — Available options

The number shows how many procedures are listed. It does not guarantee that your case will be accepted. Each option’s requirements are shown below.

Appeal the removal of a post (1)

  • Oversight BoardInternational service · specific conditions

    Independent review of an eligible decision

    A review does not guarantee reversal. Do not duplicate a submission while the same case is still awaiting a response.

    What to do
    1. Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
    2. Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
    3. Check Track Your Appeal. Submitting does not mean the Board will select the case.

    For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.

    Read the source
View requirements

Resolve a payment or service dispute (4)

  • UAE consumer protection authoritiesLocal body or procedure

    Consumer complaint

    First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    Check the seller’s registration and the emirate authority’s jurisdiction first. UAE official guidance excludes ecommerce with businesses registered abroad from the stated consumer law. Dubai DET handles eligible complaints against its licensed suppliers; consumer complaints are free. UAE residence alone does not qualify a Meta dispute.

    Read the source
  • Apple — Report a ProblemInternational service · specific conditions

    Consumer complaint

    First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.

    What to do
    1. Sign in to Report a Problem with the account shown on your receipt.
    2. Choose Request a refund, a reason and the purchase.
    3. After submitting, check the request status there.

    Only purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.

    Read the source
  • Google Play — refund requestInternational service · specific conditions

    Consumer complaint

    First identify the seller on the receipt: it may be Meta, Apple, Google or another company. A payment complaint does not guarantee account recovery.

    What to do
    1. Open the instructions below and select Request a refund.
    2. Missing purchase? Check order history and select Report a problem.
    3. Explain the refund reason. Track your existing request.

    Only Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.

    Read the source
  • Dubai Chambers — commercial mediationRegional route · check eligibility

    Dubai Chambers mediation for eligible Dubai-connected commercial disputes. This licensed-business service requires screening of the chamber-membership connection and the actual counterparty.

    The official manual requires at least one disputing party to be a Dubai Chambers member. The current page permits members and non-members to apply; confirm acceptance and the membership connection before paying. This is a business service requiring a trade licence and supporting commercial documents, not a general consumer or social-media appeal. Confirm the actual Meta contracting entity, geographical fit and its participation. A local Meta office does not make every Meta contract eligible. The chamber cannot compel restoration.

    What to do
    1. Identify the commercial counterparty and ask the chamber to confirm eligibility, membership and territorial fit.
    2. Prepare the trade licence and contract/invoice evidence; open Start Service from the official mediation page.
    3. Complete the application and review acceptance, terms and the quoted non-refundable fees before paying.
    4. Participate in facilitated negotiations and record any mutually agreed settlement.

    Check the Dubai connection, licensed commercial activity, actual contracting party and willingness to mediate. The manual requires at least one party to be a Dubai Chambers member, although non-members may apply. Confirm acceptance before paying; a local Meta office is not proof that its foreign contracts qualify.

    Read the source
View requirements

Report abuse, threats or scams (3)

  • UAE — local cybercrime reportingLocal body or procedure

    Report harm or an offence

    This concerns harm or misconduct, not reversing any Meta restriction. If you face immediate danger, contact local emergency services.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    The UAE’s official page lists local cybercrime-reporting options. Choose by emirate and circumstances. Hacking involving fraud differs from disagreement with moderation; police are not Meta’s appeals service.

    Read the source
  • StopNCII.orgInternational service · specific conditions

    Help limit intimate-image sharing

    The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.

    What to do
    1. Check your age when the image was made and the service’s conditions.
    2. On the official site, use only material already on your device. You do not need to send the file itself.
    3. Keep the case details and follow the instructions for checking progress.

    For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.

    Read the source
  • Take It Down — NCMECInternational service · specific conditions

    Help limit intimate-image sharing

    The service helps limit sharing on partner platforms. It cannot remove everything from the internet or restore an account.

    What to do
    1. Check your age when the image was made and the service’s conditions.
    2. On the official site, use only material already on your device. You do not need to send the file itself.
    3. Keep the case details and follow the instructions for checking progress.

    For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.

    Read the source
View requirements

Consider a court claim (2)

  • UAE — civil court procedureLocal body or procedure

    Hearing an eligible court claim

    Small claims often concern monetary claims. The court may not have power to order account restoration. Consider fees, costs, deadlines, contract terms and local rules.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    Identify the competent court and emirate before choosing a filing service. Check the foreign respondent and document translation; official guidance specifies Arabic. Full page content was unavailable during review. This is a starting point, not a ready Meta claim.

    Read the source
  • Dubai Chambers — commercial mediationRegional route · check eligibility

    Dubai Chambers mediation for eligible Dubai-connected commercial disputes. This licensed-business service requires screening of the chamber-membership connection and the actual counterparty.

    The official manual requires at least one disputing party to be a Dubai Chambers member. The current page permits members and non-members to apply; confirm acceptance and the membership connection before paying. This is a business service requiring a trade licence and supporting commercial documents, not a general consumer or social-media appeal. Confirm the actual Meta contracting entity, geographical fit and its participation. A local Meta office does not make every Meta contract eligible. The chamber cannot compel restoration.

    What to do
    1. Identify the commercial counterparty and ask the chamber to confirm eligibility, membership and territorial fit.
    2. Prepare the trade licence and contract/invoice evidence; open Start Service from the official mediation page.
    3. Complete the application and review acceptance, terms and the quoted non-refundable fees before paying.
    4. Participate in facilitated negotiations and record any mutually agreed settlement.

    Check the Dubai connection, licensed commercial activity, actual contracting party and willingness to mediate. The manual requires at least one party to be a Dubai Chambers member, although non-members may apply. Confirm acceptance before paying; a local Meta office is not proof that its foreign contracts qualify.

    Read the source
View requirements

Your connection to the country matters, not your account language. Individual bodies have additional requirements.

United Arab Emirates · Consider a court claim

All options by goal

Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.

Choose a suitable option

Check what the service helps with and its requirements. Open a suitable option to see the steps and a link to the official website.

Requirements need checkingHearing an eligible court claimUAE — civil court procedureIdentify the competent court and emirate before choosing a filing service. Check the foreign respondent and document translation; official guidance specifies Arabic. Full page content was unavailable during review.Requirements, deadlines and documents: Not confirmed. Check with the recipient.Steps and full conditions

Local body or procedure

UAE — civil court procedure

What this route offers: Hearing an eligible court claim

You have a valid civil claim. First check the court, defendant, remedy sought and how documents can be served.

Identify the competent court and emirate before choosing a filing service. Check the foreign respondent and document translation; official guidance specifies Arabic. Full page content was unavailable during review. This is a starting point, not a ready Meta claim.

Check the submission process first

Official information confirms what the service covers, but we could not fully verify access to its page or form.

Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

Small claims often concern monetary claims. The court may not have power to order account restoration. Consider fees, costs, deadlines, contract terms and local rules.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
Not confirmed. Check with the recipient.
Prerequisites
Not confirmed. Check with the recipient.
Deadline and starting event
Not confirmed. Check with the recipient.
Cost
Not confirmed. Check with the recipient.
Filing language
Not confirmed. Check with the recipient.
Access and sign-in
Not confirmed. Check with the recipient.

What to do

Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

Find the authority’s contacts
What to prepare

Account links or IDs, dates, notices, your requests and replies. For payments, keep the receipt and seller’s name.

What to do after applying

No reply yet

Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

Keep the court document and check its orders, effective date and enforcement process. Use the court’s enforcement or appeal procedure where needed. An ordinary support message does not replace procedural steps.

Official source and review details

Official information confirms what the service covers, but we could not fully verify access to its page or form.

Sources researched:
No real complaints were submitted.

Latest source check:
Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

Requirements need checkingDubai Chambers mediation for eligible Dubai-connected commercial disputes. This licensed-business service requires screening of the chamber-membership connection and the actual counterparty.Dubai Chambers — commercial mediationCheck the Dubai connection, licensed commercial activity, actual contracting party and willingness to mediate. The manual requires at least one party to be a Dubai Chambers member, although non-members may apply.Cost: Registration: AED 500 for members or AED 1,000 for non-members. Administration: members 1% of disputed amount, minimum AED 500 and maximum AED 15,000; non-members 2%, minimum AED 1,000 and maximum AED 20,000. Add 5% VAT. The service page says fees/tax are payable in advance and non-refundable; confirm the total quote.Steps and full conditions

Regional route · check eligibility

Dubai Chambers — commercial mediation

What this route offers: Dubai Chambers mediation for eligible Dubai-connected commercial disputes. This licensed-business service requires screening of the chamber-membership connection and the actual counterparty.

The official manual requires at least one disputing party to be a Dubai Chambers member. The current page permits members and non-members to apply; confirm acceptance and the membership connection before paying. This is a business service requiring a trade licence and supporting commercial documents, not a general consumer or social-media appeal. Confirm the actual Meta contracting entity, geographical fit and its participation. A local Meta office does not make every Meta contract eligible. The chamber cannot compel restoration.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
Facilitated negotiations and a possible mutual settlement. No unilateral ruling against Meta or guaranteed reimbursement/account recovery.
Sources for these requirementsPartly confirmed
Prerequisites
Check the Dubai connection, licensed commercial activity, actual contracting party and willingness to mediate. The manual requires at least one party to be a Dubai Chambers member, although non-members may apply. Confirm acceptance before paying; a local Meta office is not proof that its foreign contracts qualify.
Sources for these requirementsPartly confirmed
Deadline and starting event
No general filing deadline was verified. The manual's delivery target is not a guaranteed settlement and does not extend court deadlines.
Sources for these requirementsNot confirmed
Cost
Registration: AED 500 for members or AED 1,000 for non-members. Administration: members 1% of disputed amount, minimum AED 500 and maximum AED 15,000; non-members 2%, minimum AED 1,000 and maximum AED 20,000. Add 5% VAT. The service page says fees/tax are payable in advance and non-refundable; confirm the total quote.
Sources for these requirementsConfirmed by the source
Filing language
Accepted filing languages and translation requirements were not verified. Confirm with the recipient before preparing translations.
Sources for these requirementsNot confirmed
Access and sign-in
The official service page, manual and fee resolution were read. Start Service leads to DC Connect; sign-in, acceptance and filing were not tested.
Sources for these requirementsPartly confirmed

Conditions checked: 2026-10-06

What to do

  1. Identify the commercial counterparty and ask the chamber to confirm eligibility, membership and territorial fit.
  2. Prepare the trade licence and contract/invoice evidence; open Start Service from the official mediation page.
  3. Complete the application and review acceptance, terms and the quoted non-refundable fees before paying.
  4. Participate in facilitated negotiations and record any mutually agreed settlement.
Open the complaint instructions
What to prepare

Trade licence and party contact details; Contract, invoices or other supporting commercial evidence; Disputed amount, correspondence and proposed settlement.

What to do after applying

No reply yet

Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.

Official source and review details

We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.

Sources researched:
No real complaints were submitted.

Latest source check:
Official material was read. This does not test complaint submission or confirm that your case qualifies.

If you also have another issue

Appeal the removal of a postResolve a payment or service disputeReport abuse, threats or scams
Does every country have an account-recovery route?

We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.

The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.

How to use this directory

Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.

Each card shows when its sources were researched. No real complaints were submitted.

Country and topic appear in the page address. Do not upload documents, passwords or codes here.

Countries in the directory · 78