Ukraine — Where to get help in your country

1. Open Meta’s final post decision and find the reference ID. Without it, this route is unavailable.
2. Choose Submit an Appeal on the Board’s site, sign in to your active account and submit within Meta’s stated deadline.
3. Check Track Your Appeal. Submitting does not mean the Board will select the case.

For eligible content decisions only: requires an active account, Meta’s final decision and a Meta-issued reference ID. The Board selects a limited number of cases. If the account is disabled and you cannot log in, this route does not fit.

1. Describe the specific data issue. For access requests, first ask Meta for the data and keep a copy of your request.
2. Check local deadlines and requirements. Attach your request and reply, and explain which data rights were affected.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

Submit a signed, dated petition with your residence, facts and requested action. The usual filing period is one year after discovering the violation, exceptionally extendable by the Commissioner to two years. The electronic cabinet is in test mode; official instructions also list email and post. An account restriction alone is not a data-rights violation.

Official information confirms what the service covers, but we could not fully verify access to its page or form.

Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

Use the electronic form or econsumer-info@dpss.gov.ua. Include your name, address, the facts, requested remedy, date and signature; a scanned signature is accepted. Attach evidence. The authority warns of restrictions on correspondence with Russian email domains. Confirm jurisdiction over the foreign company.

1. Sign in to Report a Problem with the account shown on your receipt.
2. Choose Request a refund, a reason and the purchase.
3. After submitting, check the request status there.

Only purchases billed by Apple. Find the receipt and matching Apple Account. Country-specific refund eligibility applies; approval is not guaranteed.

1. Open the instructions below and select Request a refund.
2. Missing purchase? Check order history and select Report a problem.
3. Explain the refund reason. Track your existing request.

Only Google Play purchases. EEA and UK users should follow the separate instructions linked by Google. Use the purchasing account.

1. Keep links, dates and evidence you can safely preserve. Do not redistribute illegal material; follow the service’s instructions on evidence.
2. Read the service’s rules, choose the relevant type of harm and complete the report. State whether you have already reported it to Meta.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

The Cyberpolice form accepts citizen reports concerning cyber incidents. It is not a Meta-policy appeal; a submission receipt alone does not establish registration of a criminal proceeding. Use the official 102 line where immediate police action is needed. Preserve evidence and the reference.

1. Check your age when the image was made and the service’s conditions.
2. On the official site, use only material already on your device. You do not need to send the file itself.
3. Keep the case details and follow the instructions for checking progress.

For intimate images of you taken at 18+, including threatened sharing. You need the file on your device. It stays there; a digital fingerprint is shared. Coverage is limited to participating public-facing platforms, not the whole internet or encrypted messages. Keep your case number and PIN.

1. Check your age when the image was made and the service’s conditions.
2. On the official site, use only material already on your device. You do not need to send the file itself.
3. Keep the case details and follow the instructions for checking progress.

For intimate images of you taken before age 18, even if you are now an adult. Use only a file already on your device: do not download or forward material to apply. Works on participating public or unencrypted platforms.

1. Find the service’s contact details and choose your region if required.
2. Briefly explain the situation. Ask what remedy you can seek and where to apply.
3. Keep the submission confirmation and reference number. If asked for more information, reply within the same case.

Initial legal advice is free for people under Ukraine’s jurisdiction. Ask about the legal basis, correct defendant and possible court route. Representation and court documents require separate statutory eligibility. Start through the official contact directory.