All contact options
INSTAGRAM / FACEBOOK

Pakistan — Where to get help in your country

Choose your country and what you need help with. See relevant organisations, requirements and next steps.

Pakistan — Available options

The number shows how many procedures are listed. It does not guarantee that your case will be accepted. Each option’s requirements are shown below.

Resolve a payment or service dispute (1)

  • Punjab Consumer Protection Council — Consumer ProtectRegional route · check eligibility

    Punjab consumer complaint assistance for qualifying paid products or services, including online transactions. A Meta paid-service dispute depends on consumer status, the supplier and territorial jurisdiction.

    Punjab only; other provinces have separate laws and procedures. Do not imply Pakistan-wide consumer-court jurisdiction. A free account restriction does not itself prove a qualifying purchase or defective paid service. Check commercial-use exclusions and any self-employment exception before using this route for business activity. Confirm the responsible Meta entity, territorial jurisdiction and service requirements. Do not assume an app complaint is a filed court claim or stops a limitation period.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    Confirm a qualifying Punjab consumer transaction, the actual supplier, territorial jurisdiction and service. Check commercial-use exclusions and any self-employment exception. A free-account ban alone is insufficient. A court claim requires the statutory written notice; an app complaint is not necessarily court filing.

    Read the source
View requirements

Report abuse, threats or scams (2)

  • National Cyber Crime Investigation Agency (NCCIA)Regional route · check eligibility

    Report suspected Pakistan-connected cybercrime, such as intrusion, identity theft, extortion, harassment or fraud. NCCIA identifies itself as the competent PECA investigation/prosecution agency.

    A suspension, rejected appeal or ordinary billing disagreement does not establish a crime. This is not Meta's account-restoration process. The official FAQ requires in-person verification at a Cybercrime Reporting Centre even after remote intake. Overseas Pakistanis need a Pakistan-based focal person; the FAQ gives embassy/INTERPOL alternatives if none is available. Criminal inquiry, evidence assessment and jurisdiction remain NCCIA decisions; recovery or restoration is not guaranteed.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    State facts suggesting an actual crime and a Pakistan connection. The FAQ requires in-person CCRC verification after remote intake, with a written application, CNIC copy and evidence. Overseas Pakistanis need a Pakistan-based focal person or the FAQ’s embassy/INTERPOL alternative.

    Read the source
  • Ministry of Human Rights — 1099 legal adviceRegional route · check eligibility

    Pakistan’s Ministry of Human Rights provides 1099 legal advice, assistance and referral for human-rights violations, including relevant online abuse.

    Human-rights advice, not an account-ban appeal or ordinary commercial-billing service. A referral does not guarantee funded representation, a police case or action by Meta.

    What to do
    1. Prepare a short account of the violation, location and immediate support needed.
    2. Call the official toll-free 1099 helpline in Pakistan or use helpline@mohr.gov.pk.
    3. Ask which legal or support body is competent and keep the referral details.

    Explain the human-rights violation, Pakistan location and support needed. This is advice/referral, not a general commercial or account-ban appeal. Funded representation, a police case and action by Meta are not assured.

    Read the source
View requirements

Consider a court claim (2)

  • Punjab Consumer Protection Council — Consumer ProtectRegional route · check eligibility

    Punjab consumer complaint assistance for qualifying paid products or services, including online transactions. A Meta paid-service dispute depends on consumer status, the supplier and territorial jurisdiction.

    Punjab only; other provinces have separate laws and procedures. Do not imply Pakistan-wide consumer-court jurisdiction. A free account restriction does not itself prove a qualifying purchase or defective paid service. Check commercial-use exclusions and any self-employment exception before using this route for business activity. Confirm the responsible Meta entity, territorial jurisdiction and service requirements. Do not assume an app complaint is a filed court claim or stops a limitation period.

    What to do

    Official information confirms what the service covers, but we could not fully verify access to its page or form.

    Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

    Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

    Confirm a qualifying Punjab consumer transaction, the actual supplier, territorial jurisdiction and service. Check commercial-use exclusions and any self-employment exception. A free-account ban alone is insufficient. A court claim requires the statutory written notice; an app complaint is not necessarily court filing.

    Read the source
  • Ministry of Human Rights — 1099 legal adviceRegional route · check eligibility

    Pakistan’s Ministry of Human Rights provides 1099 legal advice, assistance and referral for human-rights violations, including relevant online abuse.

    Human-rights advice, not an account-ban appeal or ordinary commercial-billing service. A referral does not guarantee funded representation, a police case or action by Meta.

    What to do
    1. Prepare a short account of the violation, location and immediate support needed.
    2. Call the official toll-free 1099 helpline in Pakistan or use helpline@mohr.gov.pk.
    3. Ask which legal or support body is competent and keep the referral details.

    Explain the human-rights violation, Pakistan location and support needed. This is advice/referral, not a general commercial or account-ban appeal. Funded representation, a police case and action by Meta are not assured.

    Read the source
View requirements

Your connection to the country matters, not your account language. Individual bodies have additional requirements.

Pakistan · Consider a court claim

All options by goal

Different routes seek different outcomes. Use a data or payment complaint only when that is the actual issue.

Choose a suitable option

Check what the service helps with and its requirements. Open a suitable option to see the steps and a link to the official website.

Requirements need checkingPunjab consumer complaint assistance for qualifying paid products or services, including online transactions. A Meta paid-service dispute depends on consumer status, the supplier and territorial jurisdiction.Punjab Consumer Protection Council — Consumer ProtectConfirm a qualifying Punjab consumer transaction, the actual supplier, territorial jurisdiction and service. Check commercial-use exclusions and any self-employment exception. A free-account ban alone is insufficient.Cost: The Council describes its justice mechanism as free, but no complete current court/app fee schedule was verified. Do not promise that legal representation or every expense is free.Steps and full conditions

Regional route · check eligibility

Punjab Consumer Protection Council — Consumer Protect

What this route offers: Punjab consumer complaint assistance for qualifying paid products or services, including online transactions. A Meta paid-service dispute depends on consumer status, the supplier and territorial jurisdiction.

Check the submission process first

Official information confirms what the service covers, but we could not fully verify access to its page or form.

Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

Punjab only; other provinces have separate laws and procedures. Do not imply Pakistan-wide consumer-court jurisdiction. A free account restriction does not itself prove a qualifying purchase or defective paid service. Check commercial-use exclusions and any self-employment exception before using this route for business activity. Confirm the responsible Meta entity, territorial jurisdiction and service requirements. Do not assume an app complaint is a filed court claim or stops a limitation period.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
Consumer complaint handling and guidance. A competent court may award an applicable refund, compensation or other statutory remedy after deciding jurisdiction and merits; account restoration is not promised.
Sources for these requirementsPartly confirmed
Prerequisites
Confirm a qualifying Punjab consumer transaction, the actual supplier, territorial jurisdiction and service. Check commercial-use exclusions and any self-employment exception. A free-account ban alone is insufficient. A court claim requires the statutory written notice; an app complaint is not necessarily court filing.
Sources for these requirementsPartly confirmed
Deadline and starting event
Section 28 specifies a 15-day reply period after written notice and a 30-day claim period from the cause of action, subject to limited court extensions. Seek advice promptly rather than waiting for app handling.The 15-day period follows the statutory written notice; the 30-day claim period runs from the cause of action. Limited extensions need court assessment. An app complaint does not establish timely court filing.
Sources for these requirementsPartly confirmed
Cost
The Council describes its justice mechanism as free, but no complete current court/app fee schedule was verified. Do not promise that legal representation or every expense is free.
Sources for these requirementsPartly confirmed
Filing language
Accepted filing languages and translation requirements were not verified. Confirm with the recipient before preparing translations.
Sources for these requirementsNot confirmed
Access and sign-in
Current official indexed pages link Consumer Protect mobile apps. Direct homepage extraction and legal-compendium retrieval failed. App access, identity requirements and court filing were not tested; the older 2021 web portal is not the primary entry.
Sources for these requirementsPartly confirmed

Conditions checked: 2026-10-06

What to do

Find the complaints section or contact details. Check whether the body handles your issue and which documents it needs. This link is not a confirmed submission form.

Find the authority’s contacts
What to prepare

Invoice/payment proof and relevant contract; Supplier's legal name and address; Chronology, correspondence, notice and delivery evidence; Identity/contact details and complaint evidence required by the app.

What to do after applying

No reply yet

Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.

Official source and review details

Official information confirms what the service covers, but we could not fully verify access to its page or form.

Sources researched:
No real complaints were submitted.

Latest source check:
Only partial information from official sources was available. Full requirements and the form could not be reconfirmed.

Requirements need checkingPakistan’s Ministry of Human Rights provides 1099 legal advice, assistance and referral for human-rights violations, including relevant online abuse.Ministry of Human Rights — 1099 legal adviceExplain the human-rights violation, Pakistan location and support needed. This is advice/referral, not a general commercial or account-ban appeal. Funded representation, a police case and action by Meta are not assured.Cost: The Ministry describes 1099 calls and legal advice as free.Steps and full conditions

Regional route · check eligibility

Ministry of Human Rights — 1099 legal advice

What this route offers: Pakistan’s Ministry of Human Rights provides 1099 legal advice, assistance and referral for human-rights violations, including relevant online abuse.

Human-rights advice, not an account-ban appeal or ordinary commercial-billing service. A referral does not guarantee funded representation, a police case or action by Meta.

Why this result

Requirements need checking

Not all requirements for this route are represented in the matcher. Check the recipient’s full instructions.

This is preliminary matching, not eligibility confirmation or a success estimate.

Requirements, deadlines and documents
Possible remedy
Legal advice, counselling, assistance and referral to relevant support or public bodies.
Sources for these requirementsConfirmed by the source
Prerequisites
Explain the human-rights violation, Pakistan location and support needed. This is advice/referral, not a general commercial or account-ban appeal. Funded representation, a police case and action by Meta are not assured.
Sources for these requirementsPartly confirmed
Deadline and starting event
No universal deadline or promised response time is stated on the service page.
Sources for these requirementsNot confirmed
Cost
The Ministry describes 1099 calls and legal advice as free.
Sources for these requirementsConfirmed by the source
Filing language
Accepted filing languages and translation requirements were not verified. Confirm with the recipient before preparing translations.
Sources for these requirementsNot confirmed
Access and sign-in
The official page lists toll-free 1099 in Pakistan and helpline@mohr.gov.pk. The service page was read; no call, email or individual eligibility assessment was made.
Sources for these requirementsConfirmed by the source

Conditions checked: 2026-10-06

What to do

  1. Prepare a short account of the violation, location and immediate support needed.
  2. Call the official toll-free 1099 helpline in Pakistan or use helpline@mohr.gov.pk.
  3. Ask which legal or support body is competent and keep the referral details.
Visit the advice service
What to prepare

Dates, location and concise facts; Relevant messages/report references; disclose only necessary information.

What to do after applying

No reply yet

Check the submission confirmation, your spam folder and the service’s case portal. Look up its stated response time. If that time has passed, ask for an update and include your existing case reference, if you have one.

Your application was not accepted

Read the reason. A case outside the body’s powers, missing documents and a decision against your claim call for different next steps. Correct the stated gaps or follow the appeal instructions in the reply. Check the appeal deadline before submitting again.

You have a reply, but the issue remains

Compare the reply with your request. If it is guidance, follow the named procedure. If there is a settlement, keep its terms and due date. If unfulfilled, contact the recipient with the case number and evidence.

Official source and review details

We have reviewed the official instructions. Check the current requirements and whether the form is available before submitting.

Sources researched:
No real complaints were submitted.

Latest source check:
Official material was read. This does not test complaint submission or confirm that your case qualifies.

If you also have another issue

Resolve a payment or service disputeReport abuse, threats or scams
Does every country have an account-recovery route?

We have not confirmed that every country has an account-recovery process outside Meta. This directory covers the listed countries, with options for data, payments, harmful content and, where available, account restrictions and court claims. Several links do not mean several ways to restore an account. We state when no suitable option has been found.

The review covers the entries in this directory. It does not establish that every possible route has been found. An accessible page, an applicable procedure and a successful outcome are different things.

How to use this directory

Different bodies handle different issues. A refused data request, a payment dispute and an account appeal involve separate procedures. Choose the one that matches your situation. The body you contact decides whether to accept the case and what action to take.

Each card shows when its sources were researched. No real complaints were submitted.

Country and topic appear in the page address. Do not upload documents, passwords or codes here.

Countries in the directory · 78