Senegal — Where to get help in your country

Access or protect personal data (1)

• Commission de Protection des Données Personnelles (CDP)Regional route · check eligibility

  Senegal: complain to the independent public authority CDP about personal-data rights. This route concerns access, correction or use of data with a Senegal connection; it is not an appeal against an Instagram or Facebook moderation decision.

  CDP handles complaints and can investigate infringements and impose sanctions. Acceptance does not guarantee account recovery, removal of a post or compensation. Confirm jurisdiction separately for a cross-border Meta dispute.

  What to do

  1. Explain the processing’s Senegal connection. Article 2 covers processing in Senegal/where its law applies and use of processing means in Senegal, excluding mere transit. Citizenship or residence alone does not establish jurisdiction over every Meta case; ask CDP before sending sensitive documents if uncertain.
  2. First write to the controller about the specific right: information, access, objection or correction. Keep the request, date and response. CDP’s guidance directs you to the commission if the response is unsatisfactory; do not substitute a routine suspension appeal for a data-rights request.
  3. The public Plainte form requires first name, surname, email and a message. Prepare profile and disputed-data links, dates, the alleged infringement, requested action and correspondence with the controller. No attachment field appeared on the checked screen: ask how to send evidence securely. Exclude passwords and login codes; ClearRules does not receive documents.
  4. Open the official Plainte et Signalement page and choose Plainte for your own data complaint; Signalement is labelled for reporting a breach or incident. Complete the required fields, explain the Senegal connection and state the requested action. Keep a copy and any acknowledgement; we did not test submission.
  5. Article 69 of Law 2008-12 gives the controller one month after registration of a written request to demonstrate the specified correction, updating, blocking or deletion of qualifying data. This is not a CDP decision or account-recovery deadline. CDP’s contact page advertises 24–48 hours for replying to a message, not resolving a complaint; no overall complaint-completion period was verified.
  6. If no acknowledgement arrives or the form fails, use Contact to ask whether the complaint was received and how to provide evidence securely; give the date and reference, if issued. If CDP declines jurisdiction, request reasons and the appropriate authority. Seek local legal advice to challenge a decision; the current court route and its deadlines were not verified here.

  Checked 2 November 2026: live CDP pages, the expanded empty Plainte form and the official law text. CDP pages returned no extracted web text, so instructions were read in the cloud browser. Submission, delivery, handling and attachment acceptance were not tested.

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