Rules and Help for Instagram and Facebook
Describe what you want to do or what happened. Each guide has an answer, an example and next steps.
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Archive or restore your own Facebook posts
Keep an old post visible only to you, restore an archived post, or recover an eligible item from Trash.
Source partly reviewedExplore topicPractical guideFilter repeated abuse or spam in Facebook Page comments
Use a narrow keyword list, review mistakes and keep ordinary criticism visible.
Source partly reviewedExplore topicPractical guideSet quiet hours with Instagram Sleep mode
Choose notification-free hours and understand the automatic reply and teen-account limits.
Based on Meta’s materialExplore topicPractical guideInvite people to an Instagram group with a QR code
Find the group invitation, share it with the intended people and know what to do if the code spreads.
Based on Meta’s materialExplore topicPractical guideCheck an accidental Instagram repost
Find the repost, check its audience and removal status, and avoid assuming nobody saw it.
Based on Meta’s materialExplore topicPractical guidePreserve a Facebook Live recording before it disappears
Check the recording’s deadline, save a real copy and verify it before relying on your archive.
Based on Meta’s materialExplore topicPractical guideCheck comments hidden by Facebook Moderation Assist
Check whether one of your moderation rules hid the comment before changing settings or restoring comments in bulk.
Based on Meta’s materialExplore topicPractical guideKeep an important Instagram post at the top of your profile
Pin an introduction, booking details or a useful Reel, and make sure the information is still current.
Based on Meta’s materialExplore topicPractical guideYour friend cannot see your saved posts? Check the collection
A personal bookmark folder is different from a collaborative collection.
Based on Meta’s materialExplore topicPractical guideA Messenger photo looks blurry: what to check
Check the original picture, then try the available HD sending option.
Based on Meta’s materialExplore topicPractical guidePhotos get lost in Messenger: make a shared album
Keep a group’s pictures together and check who can change them.
Based on Meta’s materialExplore topicPractical guideFind someone on Messenger with a QR code
Open the code in settings, then check who you are about to message.
Based on Meta’s materialExplore topicPractical guideAn Instagram DM is in another language: translate it
Read the translation in the chat, then confirm details that matter.
Based on Meta’s materialExplore topicPractical guideA file will not send in Messenger: check its size
Compare the attachment with the limit before retrying the upload.
Based on Meta’s materialExplore topicPractical guideKeep an important Instagram chat at the top
Pin a conversation so new messages do not bury it in your inbox.
Based on Meta’s materialExplore topicPractical guideShare a song in an Instagram conversation
Send a music preview and make sure it is the recording you meant.
Based on Meta’s materialExplore topicPractical guideListen to a long Messenger voice message faster
Speed up the recording, then replay important details at normal speed.
Based on Meta’s materialExplore topicPractical guideOlder Messenger chats missing
Check recovery options after changing phones or reinstalling.
Based on Meta’s materialExplore topicPrivacy and securityMute, restrict or block on Instagram?
These are three different tools. Choose according to what you want to change.
Based on Meta’s materialExplore topicPosting ruleAn AI voice in your video: tell viewers
The footage is real, but a voice service created the narration. Check that before posting too.
Based on Meta’s materialExplore topicPosting ruleWhen a complaint becomes a threat
A contractor misses an order deadline. How to ask for an answer without threatening them in Stories or comments.
Based on Meta’s materialExplore topicPosting ruleA complaint about a tradesperson does not justify attacking a nationality
What changes when a story about poor workmanship becomes a call to hurt a whole group of people.
Preliminary guideExplore topicPosting ruleResponding to a bad review without a pile-on
A customer leaves an unpleasant review. How to explain your position without directing followers at them.
Based on Meta’s materialExplore topicReach & recommendationsA post staying online does not promise reach
A practitioner shows a close-up procedure. Why a post remaining on the profile does not settle its recommendation eligibility.
Based on Meta’s materialExplore topicPosting ruleSharing a screenshot: what to hide
You want to explain a customer dispute. Their phone number and home address are still visible.
Source partly reviewedExplore topicPosting ruleAn angry review without harassment
Explain what went wrong without sending people after someone.
Preliminary guideExplore topicPosting ruleA realistic AI-generated video
If it looks like real footage, viewers need to know what they’re seeing.
Based on Meta’s materialExplore topic